Shottenkirk Honda of Cartersville

The service was wonderful. I have no complaints. My only concern was the lack of mask wearing by employees and customers. I know there's a vaccine, but we're not out of the woods yet. concern was the lack of mask wearing by employees and customers. I know there's a vaccine, but we're not out of the woods yet. More

Excellent service, I was there Saturday morning and I was told the wait without an appointment for the busiest day could be 2 hours those guys got me serviced lest than 1 hour told the wait without an appointment for the busiest day could be 2 hours those guys got me serviced lest than 1 hour More

Always greeted with a smile and my car gets serviced in a timely manner. Always a good job. Beginning with sales to service I have never been disappointed. timely manner. Always a good job. Beginning with sales to service I have never been disappointed. More

The service associate who checked me in was courteous and helpful. I wish the folks that vacuumed had been a bit more thorough but overall experience was good. helpful. I wish the folks that vacuumed had been a bit more thorough but overall experience was good. More

Hands down, Tori was amazing. Darrian (spelling) in finance was awesome too. There was a large variety of units and we found my daughter the perfect car (21 Civic).. Most everything was professional an finance was awesome too. There was a large variety of units and we found my daughter the perfect car (21 Civic).. Most everything was professional and smooth. We weren't a huge fan of Kevin, as he acted like we were an inconvenience. I don't think he realized we had money for a purchase and didn't want to waste his time. We will be back in a few weeks to purchase a new Passport as well. More

It was great as always. I will be happy to drive a little further for the great service I get here. Thank you so much for being friendly and helpful for all the service needs. I don't remember who checked me further for the great service I get here. Thank you so much for being friendly and helpful for all the service needs. I don't remember who checked me in but they taught me a new trick with my keys. So grateful to know these things! More

Some of the best. Drew was one of the best salesman I have ever dealt with before. He was very informative, and helped me understand certain decisions and more in depth of the process. They were very nic have ever dealt with before. He was very informative, and helped me understand certain decisions and more in depth of the process. They were very nice and patient. Miles in Finance was great, and so was Ben. And the service team helped when I had to come back for a new starter. Drew expressed to make sure I got in and out since I just got the car. And the service team did. It was a good experience! More

Had my window motor replaced but had to come back again because it still didn’t work & had to pay for another part, the switch, I think. They replaced my gas cap for $54 but didn’t show me the old one so I because it still didn’t work & had to pay for another part, the switch, I think. They replaced my gas cap for $54 but didn’t show me the old one so I’m not convinced it needed to be replaced. Check engine light wasn’t on when I came there. Service guy turned it off but now it’s on again & I don’t know if it’s a genuine problem or not. Spent lots of money the two times I was there in a week. NOT going to pay another “diagnostic fee“ for something that should have been fixed while I was there! More

The dealership was great as always. They are courteous and helpful. The guest area is clean and the service was very fast. We are very happy. and helpful. The guest area is clean and the service was very fast. We are very happy. More

Great team. Great people to work with. Quick financing Moved quickly to get us in and out of the dealership Thanks guys. Awesome job. Looking forward to buying my next car. Moved quickly to get us in and out of the dealership Thanks guys. Awesome job. Looking forward to buying my next car. More