Shottenkirk Honda of Cartersville

Tyler Bone is a detriment to you company. In addition, I was told I needed a new Powersteering Rack. It was a lie. I went to other mechanics to be sure. It would have cost me $2900 if I had the work done at was told I needed a new Powersteering Rack. It was a lie. I went to other mechanics to be sure. It would have cost me $2900 if I had the work done at Shottenkirk. I trusted you. I bought the car there in 2010 and I only had you service it. Never again and when I wanted to speak with Tyler Bone about simply changing my email address and contact info, he said he was in a meeting the 3 times I tried to speak with him. The last time, he picked up the phone, hung up and then refused to answer claiming he was in a meeting again when I called back 30 seconds later after he disconnected me when the call was transferred to his office. I have little tolerance for liars. I will never bring my car back there, never purchase another Honda at your location, and I will be sure to tell everyone about my last experience with your store. Trust is everything. More

I am made to feel like an appreciated customer. Excellent service respectful of my time. I was kept informed of all aspects of the service service respectful of my time. I was kept informed of all aspects of the service More

I have thought the service at Shotttenkirk was top notch. It is always thorough and on time. The maintenance plans are always reasonable priced and available. It is always thorough and on time. The maintenance plans are always reasonable priced and available. More

Reasonable prices. Like the shuttle very convenient to drop off your car before work. Dealership is nicely kept My go to dealer for my Acura. drop off your car before work. Dealership is nicely kept My go to dealer for my Acura. More

Service is always prompt and thorough. Everyone is friendly and courteous. It's nice to be able to trust people, especially in todays world! You can have confidence in a dealership that does what it s friendly and courteous. It's nice to be able to trust people, especially in todays world! You can have confidence in a dealership that does what it says! More

Well, it was not one of my less expensive visits, but you did a good job and I have always been pleased with your service people. Thanks. Jim did a good job and I have always been pleased with your service people. Thanks. Jim More

The entire process was great! Sales person was knowledgeable about the product and answered all our questions. We made an appointment and we were able to be in and out of the dealership happy and knowledgeable about the product and answered all our questions. We made an appointment and we were able to be in and out of the dealership happy and with our car. More

Ours was an awesome experience, very pleasing with no frustration or anxiety! It's never easy to spend this kind of money, but Tommy Malone made our day simple and to the point. We arrived at 1:00pm, frustration or anxiety! It's never easy to spend this kind of money, but Tommy Malone made our day simple and to the point. We arrived at 1:00pm, Tommy met us in the parking lot, fond the car in the lot, took Nancy for a test drive & because she was totally satisfied (thrilled & excited) we started talking business. Of course we'd done our homework so it went so smoothly that by 3:40 we were finished, papers signed down payment paid ready to go. With a shortcut home to Woodstock mapped out for us we left with smiles on our faces and were home before 4:25pm. Never had I expected all to go so cleanly. An excellent experience that I would recommend to anyone who wants a car buying experience to be about as positive as humanly possible. Thank you Tommy -AND- thank you Shottenkirk HONDA of CARTERSVILLE! More

Everyone at the dealership are always friendly and helpful. They informed me that it would take approximately one hour to complete the oil change and rotate the tires. The service was in fact complete helpful. They informed me that it would take approximately one hour to complete the oil change and rotate the tires. The service was in fact completed one hour. More

Emily was very knowledgeable, friendly and professional. The service work was completed on time and well done. The follow up description of the work completed and vehicle condition was excellent. The service work was completed on time and well done. The follow up description of the work completed and vehicle condition was excellent. More