Shottenkirk Honda of Cartersville

This was the best experience we have ever had buying a car. Bernie made it easy and stress free. He was able to beat any price that I had found in over two months of researching online. We were able to g car. Bernie made it easy and stress free. He was able to beat any price that I had found in over two months of researching online. We were able to get a lot of the process completed over the phone before we came into the dealership to finish the paperwork. More

Very very pleases. JB was awesome with negotiating and did and awesome job changing my mind. Had been looking for this particular BMW for a while. Once I contacted the d JB was awesome with negotiating and did and awesome job changing my mind. Had been looking for this particular BMW for a while. Once I contacted the dealership JB reach out and was very persistence. More

Perfect service experience from start to finish. Eric’s customer service and professionalism was very solid! No excessive wait time and they even checked my transmission after I had a tow package installed customer service and professionalism was very solid! No excessive wait time and they even checked my transmission after I had a tow package installed. More

So hard to deal with This dealership...I went in to take advantage of the no payments for 90 days promotion. Noticed when I went to sign my contract that was not the deal This dealership...I went in to take advantage of the no payments for 90 days promotion. Noticed when I went to sign my contract that was not the deal I was getting, I asked them so they changed it I sign the contract all is well. A few days later I get a call letting know the bank they picked doesn't offer that deal. So to make it right I need to come pick up a check for the first months payment and re-sign something. So I do, only to receive a copy of check and a promise to mail it... never got it, that was in April, In May, I got a call again, that I needed to sign something again.... this time they will come to me, ok check on my check please because my payment is due in June.... no word on the check... Finally after call after call, I got my check and my contract.... biggest headache of my life. So stressful to deal with. I don't even want to take my car there for service. My husband spoke with Richard and they assured him they want to "make it right" we will see. More

Shottenkirk Honda of Cartersville is absolutely awesome! They were extremely accommodating to myself and my special needs son while purchasing my 2020 Honda Odyssey during this crazy pandemic. I appreciat They were extremely accommodating to myself and my special needs son while purchasing my 2020 Honda Odyssey during this crazy pandemic. I appreciate you guys so much and my son and I love our new ride ! 💕 SHOTTENKIRK YOUR THE BEST More

The service was fantastic. Eric did a great job of explaining the issue and having it resolved in a timely manner. I can’t thank him enough for helping me address my car issue. explaining the issue and having it resolved in a timely manner. I can’t thank him enough for helping me address my car issue. More

Courteous and quick service! Glad I have the service contract, it keeps regular maintenance visits uncomplicated and eliminates the stress of dealing with high pressure service writers contract, it keeps regular maintenance visits uncomplicated and eliminates the stress of dealing with high pressure service writers More

Will give Emily Lewis a 10 for personalized service. Would have given the Dealership a 5 Star rating, but heres why.. July 2019, I received a recall from Honda, stating the console shifter was breaking Would have given the Dealership a 5 Star rating, but heres why.. July 2019, I received a recall from Honda, stating the console shifter was breaking and to call my dealership for replacement. I called almost immediately and was asked by the service writer was the shifter broken. I replied no, and his reply was it has to be broken before we replace it. I did not argue the point but; pointed out the recall did not state the part must be broken before replaced. Bottom line I'm 87 years of age, my wife is 85 and the shifter flew apart springs and all on Walmart parking lot this June. Not able to get it out of park, the wife and I sat there well over an hour until help arrived. At least the AC was working. More

A great place to buy your next vehicle The buying experience took a little longer than I was told to expect, but everyone was professional and friendly. I was disappointed that the informa The buying experience took a little longer than I was told to expect, but everyone was professional and friendly. I was disappointed that the information I filled out on-line had to be done again on paper at the dealership, but the overall experience with Alex and Mason was very positive and I'd gladly work with them again on the purchase of another vehicle. More

Excellent service as always ! Angie has been my service writer since 2013 when I bought my first Honda. She always goes above and beyond, is very professional and friendly ! I alw Angie has been my service writer since 2013 when I bought my first Honda. She always goes above and beyond, is very professional and friendly ! I always look forward to talking with her. More