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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,189 Reviews

4,189 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 03, 2023

Super Service. Professional, informative and total service. Service writer was informative about what to expect and professional in the communication. Survey make More

by ESLAY04
Recommend Dealer
Yes
Employees Worked With
John Heaton
Jul 04, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

Jul 04, 2023 -

ESLAY04 responded

Thank you Shottenkirk Honda.

July 03, 2023

Efficient and courteous customer service responding to engine light concerns. Text messages to confirm and keep updated are much appreciated! More

by TARPLEYTIMOTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Jul 04, 2023 -

Shottenkirk Honda of Cartersville responded

Timothy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 03, 2023

Always a great experience here! Everyone is so nice. Honest and good quality work! I won’t take my Honda anywhere else More

by KRISTEN.A.HARBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Kristen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

July 03, 2023

Awesome service, Ginger helped me right away and my car was out in 45 minutes. More

by PAOLAGNLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Jul 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ginger met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

July 02, 2023

Ginger Chapman is very experienced and knowledgeable. Working with her is always a pleasure. She exudes good customer service. More

by DGIBBS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Jul 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Ginger and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

July 01, 2023

The attention was good and the representatives were kind. Regrettably, my wireless charger is still not working. Actually, it never worked continuously. More

by RBEDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Jul 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. Please let us know if you would like to schedule a service visit.

June 30, 2023

I always enjoy coming to get my car serviced here. John was awesome at helping to make sure everything was good and went over everything that was wrong with my vehicle. More

by EVANHAMMONDS18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jul 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2023

Angie was incredible to work with. She made the process super easy, and made me feel very comfortable. I had a wonderful place to work while my car was being serviced, and I was in and More

by IVIEPARKER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jul 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear Angie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2023

Ginger Chapman was great as always! She is very nice and helpful. I like working with her. More

by Charlesfrankporter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Jul 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 30, 2023

Jordan did a excellent job about keeping me informed about my car and explained everything as what needed to be done and why More

by SLBETTEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Jun 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Jordan and our team here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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