Jordan Waters
Service Advisor
Shottenkirk Honda of Cartersville
595 East Main Street
Cartersville, GA 30121
Dealership Experience
1 yr, 10 mos
Industry Experience
1 yr, 6 mos
281 Reviews
Write a Review281 Reviews of Jordan Waters
March 27, 2024
Always have a great experience very detailed explaining things,and very friendly and professional staff very happy with the service never had a bad experience things,and very friendly and professional staff very happy with the service never had a bad experience More
March 22, 2024
Stop spending money on surveys that require customers to waste their time with required word counts. Shottenkirk of Cartersville does a great job. These surveys with required word counts make me second gues waste their time with required word counts. Shottenkirk of Cartersville does a great job. These surveys with required word counts make me second guess upper managements decision making abilities! More
March 19, 2024
Love coming here they are great and professional and take care of the clients so well. care of the clients so well. More
Other Employees Tagged: Emily Lewis, Tyler Bone, Angie Angell
March 07, 2024
All of Your service are great. thanks for all you do its never stressful I love it thanks for all you do its never stressful I love it More
Other Employees Tagged: Emily Lewis, Tyler Bone, Angie Angell
March 07, 2024
Our family had been dealing with this dealership for over 12 years & couldn’t ask for better service. 12 years & couldn’t ask for better service. More
Other Employees Tagged: Angie Angell
February 29, 2024
Went up on prices for oil change and wasn’t told until the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! More
Other Employees Tagged: Emily Lewis, Tyler Bone, Angie Angell
February 29, 2024
As always, Jordan is an amazing asset to your dealership. She is always curtious, knowledgable, and very professional. I live in downtown Marietta City but have no problem driving to Cartersville to have my She is always curtious, knowledgable, and very professional. I live in downtown Marietta City but have no problem driving to Cartersville to have my Ridgeline serviced by your service department. My only complaint, and in no way the service departments problem but the dealerships', is that at on my last visit I found out that I will now be charge a fee to use my card vs cash or check. In today's society, carring a checkbook is so obsolete and having that amount of cash in my wallet is unheard of. I understand the added cost from a business standpoint as I am a small business and have these fees and they do add up; however, you have chosen to accept "plastic" so the responsibility should be on you not added to the customer. These fees do balance out over time. I hope that the dealership takes the customers concerns such as these and perhaps reconsider the inconvience you have no imposed on your loyal regular customers. More
Other Employees Tagged: John- Service. Helped me today with an issue and very pleased with outcome
February 22, 2024
Jordan was very helpful, professional and friendly. I liked the email/text confirmations and car ready texts, and the ability to schedule and reschedule online. When I was leaving Drew took time to sho I liked the email/text confirmations and car ready texts, and the ability to schedule and reschedule online. When I was leaving Drew took time to show me the new 2024 Pilot and listened to feedback regarding my 2012 Pilot. He was not a pushy salesman which I appreciate. I will definitely use both Jordan and Drew (Andrew) again. More
Other Employees Tagged: Drew Suslavich