Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
430 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs

4.9

430 Reviews

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430 Reviews of Jordan Waters

September 24, 2026

Dealership Rating
Employee Rating

Love Tyler Bone, Jordan & all my heroes in service dept. Shottenkirk Honda is the best More

by MICHELE_LONGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Watkins

Sep 24, 2026

Shottenkirk Honda of Cartersville responded

Hearing that Jordan and our service team felt like heroes means a lot to us. We’re honored to care for your Honda CR-V and that you consider our service department the best.

September 12, 2026

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Took care of it all. Software updates. Oil change, rotate and recalls. Very good service. More

by brianmissig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2026

Shottenkirk Honda of Cartersville responded

Knowing the software updates, oil change, tire rotation, and recall service felt seamless is rewarding. Your praise of our service on your CR-V Hybrid means a lot to our team.

September 10, 2026

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The service was timely and I am completely satisfied! I will return for future auto service . More

by W.ralph.james
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Recommend Dealer
Yes
Sep 10, 2026

Shottenkirk Honda of Cartersville responded

Your kind words about our timely service mean a lot to our service department. We’re ready anytime your Passport needs service again.

September 03, 2026

Dealership Rating
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I LOVE this service department! Kevin and the Team handled my car fast, easy and clean … it was yet another great experience! (PS: all I needed was an oil change … and yet I st More

by RICKMAGES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton, Richie Goetz, Kevin Etters , Tyler Bone … he has been a partner on car stuff for YEARS!

Sep 03, 2026

Shottenkirk Honda of Cartersville responded

It’s rewarding to know you choose to travel 100 miles for the service on your Honda Accord. Kevin and our service team are pleased we could complete your oil change quickly, easily, and thoroughly.

August 25, 2026

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Staff is always friendly. Ginger, Jordan and a man have always been good to keep me updated. More

by Ovanleyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters , Ginger

Aug 25, 2026

Shottenkirk Honda of Cartersville responded

Clear communication is at the heart of how our service team operates. Jordan is pleased he could keep you updated, and knowing you found our staff friendly during service on your Honda Accord means a lot to us.

August 25, 2026

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Service department managed by Tyler and John is no doubt one of the top service centers in any dealership. I rate them a AA++. I purchased all my vehicles from Shottenkirk because of their service and Joh More

by jdaveb
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton

Aug 25, 2026

Shottenkirk Honda of Cartersville responded

Hearing you consider our service department among the best is truly rewarding. Your AA++ rating and loyalty through multiple vehicle purchases mean a great deal to our team. John is grateful for your continued trust in caring for your Honda Pilot.

August 21, 2026

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Employee Rating

Working with Sampson has been a great experience. I appreciate his knowledge and helpful information. Everyone from the service department was also very helpful. I highly recommend this dealership More

by rjenlee11
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Sampson Salono

Aug 21, 2026

Shottenkirk Honda of Cartersville responded

Knowing that Sampson’s expertise and our service team’s support met your expectations is rewarding. Your recommendation of Sampson and our dealership means a lot to our team.

August 18, 2026

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Communicates from start of service request and post visit. Thorough inspection. Always receive parts and vehicle updates. Friendly staff. Helps maintain my car’s performance. More

by chambersnicole
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters , Ginger

Aug 18, 2026

Shottenkirk Honda of Cartersville responded

Honest communication is at the heart of how our service team operates. Knowing you appreciated our thorough inspections and timely parts and vehicle updates during the service on your Honda Accord means a lot to us. We’re glad our friendly staff could help keep your Accord performing at its best.

August 16, 2026

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Employee Rating

Across the staff, Sales personnel, finance, service team are all polite, informative, and don't take advantage of you. The experience(s) was overall great. More

by nwray7870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Quijano, Davis Combs

Aug 16, 2026

Shottenkirk Honda of Cartersville responded

Your note about our team’s clear guidance and pressure-free approach across sales, finance, and service underscores our focus on honest, transparent care. Knowing the service on your Honda Pilot met your expectations is rewarding.

June 22, 2026

Dealership Rating
Employee Rating

Service was timely and exactly as requested. Staff was very knowledgeable and easy to work with. Transportation to local restaurant was exactly what we needed and easy return to dealership to pi More

by sundblomgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Shottenkirk Honda of Cartersville responded

We’re delighted your Honda Pilot service was timely and met your requests. Our team’s knowledge and the ride to the local restaurant were meant to make your day easier. Thank you for sharing your experience, and we’ll share your feedback with everyone here.

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