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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,189 Reviews

4,189 Reviews of Shottenkirk Honda of Cartersville - Service Center

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June 29, 2023

Ronald was quick to greet us and welcome us back. He explained everything we needed to know. Shuttle guys were friendly. We appreciated the service provided. More

by EDLEYTING11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronald, Carlos
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Jun 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

June 29, 2023

Great service! ! In general, staff could benefit from trainings in how to welcome and treat customers. A simple "Hi, welcome to..." Could make a huge difference. Als More

by DUMENG24
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 28, 2023

Communicated very well with me regarding the time it would take. Dealership had plenty of space to sit and do whatever you need to. More

by Williamszpor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Shottenkirk Honda of Cartersville responded

William, thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 28, 2023

The lady I felt with was great. It took a while to get the oil change done tho More

by NEWJPFOWL84
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Jun 29, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 27, 2023

Service was excellent and was fast. The service team was very friendly and knowledgeable.. very pleased More

by JPH19671597
Service Time
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jun 28, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

June 26, 2023

Good people doing a good job every time that I have been there. Zero anxiety experience. More

by MGASAWAY6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angie Angell, Damien Brooks
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Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Angie, Damien, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

June 26, 2023

Jordan was very professional and courteous and followed up with me for an update due to the wait time as she promised she would. She was very helpful and friendly. More

by MANAGER4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jordan and our team, and we look forward to working with you again.

June 26, 2023

Intelligent, personable employees at the dealership with almost perfect estimates of time required to service the vehicle. More

by kmackenzie1969
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your experience with Shottenkirk Honda of Cartersville. Angie and our team appreciate your business and hope to see you again soon!

June 26, 2023

Very friendly. The service department staff were very helpful. Our vehicle was repaired on time. Thanks. More

by KMARTIN0707
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Angie, Tyler, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

June 26, 2023

Great experience. Kevin was great to work with. Very reasonable cost for work done. Will definitely be back. More

by DCANTRELL2313
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! Kevin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

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