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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 22, 2023

No problems with service. Ginger was very helpful. Will be returning for next routine service. More

by RYOUNG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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May 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Ginger and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 20, 2023

I took my car in for service and the work was done right the first time and the customer service was outstanding More

by UGAFAN30121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2023

Jordan was great keeping me updated and out of there on time.she was great! More

by SHAY_CORNWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Damien Brooks
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May 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Shay, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 19, 2023

Angie is always great with my car service. Making sure I know what is due and working with me on planning future service that will be needed More

by DPHORAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hardy, Angie Angell
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May 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Shottenkirk Honda of Cartersville.

May 19, 2023

Great location Efficient Nice and friendly staff Explains work Nice waiting area Explains Future needed work More

by JANDERSON1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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May 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2023

Always professional on each and every visit. Have always been treated like my business was appreciated. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Damien Brooks
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May 19, 2023 -

Shottenkirk Honda of Cartersville responded

Chris, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

May 19, 2023

Overall, the experience went well. Thank you for all your help and professionalism. Best of luck More

by JVBRIGHT
Recommend Dealer
Yes
Employees Worked With
Kevin Dowdy
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May 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

May 18, 2023

Professional service delivered My car on the time specified friendly service personnel explained service completed on my car More

by JOHNNYBAMA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
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May 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 17, 2023

Communication daily while my car was being serviced for a major parts issue. Courtesy car assigned. Positive result CRV is working perfectly. More

by mikefak
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger in service
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May 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Mike. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 17, 2023

The staff is very efficient and pleasant. Very thorough and explains everything. Service was great and fast. Will be using them for our future maintenance. More

by PERNALMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service personnel are great!
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May 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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