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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
3,810 Reviews
Call Service Center (770) 382-2282

3,810 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 17, 2022

Ginger in the service department was very helpful and knowledgeable. She provided great service to me. More

by JOHNMOSSDODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Nov 17, 2022 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

Helpful
November 17, 2022

Damien is super nice and is super patient when explaining things to me. You have no idea how many times I go to places and they make me feel stupid for not knowing something. And I have never experienced tha More

by JENNIFERGURTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
Nov 20, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Damien was able to help, Jennifer, and we hope to see you again!

Helpful
November 16, 2022

I purchased a car from Shottenkirk. They did a great job in working with us to get the best deal for our money. Hannah in Sales was especially helpful. I'd def recommend this dealership More

by RobHardy112
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nick and Brittney, Hannah Jones
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Nov 16, 2022 -

Shottenkirk Honda of Cartersville responded

Rob, Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. Hannah and our team appreciate your business and hope to see you again soon!

Helpful
November 16, 2022

Amazing, great customer service, well educated mechanics, always talks to me after repair. Love this place More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron in Service, Brian Mechanic
Report | Print
Nov 17, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Beth, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 14, 2022

Timing for the service was as scheduled. Follow up by the reception was courteous and informative More

by TRANSPLANTEDCANADIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

Helpful
November 14, 2022

Great customer service at this dealership! Every time I come it, I have a great experience! More

by MARKWHILLIARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Damien Brooks
Report | Print
Nov 15, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
November 13, 2022

The service advisor was professional and very helpful in getting my Honda CRV service and completed in a timely manner. More

by P.ADKISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Davis
Report | Print
Nov 13, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 13, 2022

Always happy with service at Shottenkirk. John, my service manager is always very attentive, friendly and remembers me. Will continue to do business with Shottenkirk as long as I own my Hon More

by SSARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service Dept
Report | Print
Nov 13, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
November 12, 2022

The guy who I told all details to was awesome and he made sure he kept me updated on my vehicle progress . More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
Nov 13, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you, Alicia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

Helpful
November 12, 2022

Ginger was the best. She knew exactly what we were requesting and got us right in. We left the truck to pick it up after the it was complete. It took a few hours but ever More

by watk1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Nov 13, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
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