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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 27, 2023

Lady was super friendly. I didn't have an appointment but oil change went pretty fast. She let me know things I needed or would need soon without being super pushy like peopl More

by ANGIL1619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Jan 29, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Emily and our team and don't hesitate to let us know if we can be of further assistance.

January 26, 2023

Jordan did a great job. She got my car in quickly and got me a quote and repair much sooner than I expected. I was going out of town the next day and had to have my car rep More

by mrknight313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Jordan had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2023

As soon as I drove up, someone came to my car. My car's need was addressed and my questions answered. Service was completed in a reasonable time. I was given a thorough explanation of what was don More

by SONJAPARKER
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Jan 26, 2023 -

Shottenkirk Honda of Cartersville responded

Sonja, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Damien was able to help, and we hope to see you again!

January 21, 2023

Super quick and dependable! They’re very transparent about your needs and help you save money and cut corners when needed. More

by SHANNON.JANETTE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2023

Damien did an awesome job. He updated and informed me of the services needed for my car. I greatly appreciated the good work. More

by RASMEYOECIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Jan 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Damien was able to help, and we hope to see you again!

January 20, 2023

Everyone was so friendly and so helpful. They were more than willing to go an extra mile to make me comfortable or take me somewhere while my car was being serviced. More

by KMWORLEY2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
Jan 20, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your experience with Shottenkirk Honda of Cartersville. John and our team appreciate your business and hope to see you again soon!

January 20, 2023

Some associates are willing to help you and other associates are not willing to help you. More

by KIDO6987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie Angell, Damien Brooks
Jan 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 20, 2023

very clean and appealing, the Service Advisors Damien and Angie were very helpful and pleasant to work with. More

by Marble2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Damien Brooks
Jan 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

January 20, 2023

As always, my appointment went exceptionally well. Angie is terrific and explained all the services and fees in advance. She kept me updated on the status of my car and let me know promptly when it More

by CMASON7657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jan 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

January 20, 2023

First time using this dealer service dept. Very impressed with personnel and service. Jordan was Spectacular throughout. Said 3 hr repair and was on the button. Dealer shuttled us to local mu More

by BOB_RSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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