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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 16, 2023

Every time I bring our cars here, the service and professionalism are excellent. The facility is very clean and convenient. More

by TROYP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Davis
Jan 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2023

I was in an emergency situation due to a punctured tire fromt he I-75. I was able to be within 7 miles of the dealership and the were able to help me immediately. Super service from the young lady in the More

by RODNEY.H.MARKESBERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Jan 16, 2023 -

Shottenkirk Honda of Cartersville responded

Rodney, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2023

Awesome dealership, service department and staff! !! Always 5 stars!!! Thank you for taking care of my 2014 Accord. Excellent service! More

by CHRISTYBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Jan 16, 2023 -

Shottenkirk Honda of Cartersville responded

Christy, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything Damien or our team can do to assist you with in the future, please let us know.

January 14, 2023

Great place Clean waiting area vending machines place to sit friendly employees well Lighted positve More

by STEVEGUNTER7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Jan 16, 2023 -

Shottenkirk Honda of Cartersville responded

Steve, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 14, 2023

It's not always the fastest trip for service but the experience has always been great and the staff is awesome too. More

by MATTHEW.R.WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana, Angie Angell
Jan 16, 2023 -

Shottenkirk Honda of Cartersville responded

Matthew, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

January 12, 2023

Jordan Waters was right on top of things. She texted when my parts arrived, texted to confirm my appointment, texted me several times throughout the day with updates on my vehicle. I was very More

by WISEDL3405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Jordan here at our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Thank you for the five-star rating,

January 11, 2023

Thank you so much for help! The service was excellent . Jordan was nice, friendly and very helpful. Everyone there was ready to help me. They are the best! More

by WTATYANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2023

Hello, the service here is excellent. I live closer to another Honda dealer and drive the extra distance to this one. More

by mbiliouris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger in service dept
Jan 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2023

I had a wonderful experience. Jordan greeted me as soon as I pull up. She explained everything clearly. The prices were reasonable. The waiting area was very accommodating. The ba More

by SHALONE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business. We appreciate you taking the time to leave us this fantastic five-star review. We're happy to hear that Jordan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2023

I have been doing business with Hennessy Honda in Woodstock for 22+ years. Their service department is great, their new cars sales department is poor. Therefore, I recently purchased a new vehicle fr More

by MIKESCHLUETER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Brooks
Jan 11, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

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