Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,112 Reviews

4,112 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
December 30, 2022

Brought in for transmission; told not problem until $3500 repairs later. Car not worth repairs More

by SANFORD9472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Bone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 29, 2022

Very polite and efficient. Checked back with me about possible, additional work they thought I could benefit from. Did not pressure me. More

by MARTHA.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
Dec 30, 2022 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Martha. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

December 29, 2022

Ginger was a huge help to both my wife and I getting our cars serviced. More

by ADAMHICKS3883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger Chapman
Report | Print
Dec 30, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs, Adam. Thank you for choosing Shottenkirk Honda of Cartersville.

December 29, 2022

My rep Ginger did an outstanding job! She cared that i was satisfied. Awesome customer service More

by DIVASTARR16
Recommend Dealer
Yes
Employees Worked With
ginger
Report | Print
Dec 30, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

December 28, 2022

Excellent service as always and everyone is very friendly and I'm always greeted when I walk in the doors. More

by LISAELEE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 females not listed, Emily Lewis
Report | Print
Dec 28, 2022 -

Shottenkirk Honda of Cartersville responded

Hi Lisa! Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

December 28, 2022

Friendly service representatives. Explained well the future service needs. All Costs seemed to be reasonable. More

by HBLINDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger, , Angie Angell
Report | Print
Dec 28, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

December 28, 2022

Took my wife’s car in for service and they were very helpful and completed the services and got the car back to me in a very reasonable time frame More

by UGAFAN30121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to leave us a review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations.

December 28, 2022

They're always very helpful and the shuttle service is very nice as well. Jordan and Kalen are very sweet and informative. More

by Morgan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalen
Report | Print
Dec 28, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jordan and Kalen, and please don't hesitate to let us know if we can be of further assistance.

December 26, 2022

Excellent work and service on my Honda Accord 2019. It was done in a timely matter. More

by DAWGSAREGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
Dec 26, 2022 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with a positive experience! Thank you for the five-star rating. We sincerely value your business and look forward to your next visit.

December 24, 2022

I was meet at the door on time with a smile and work sheet in hand. Questions were asked about my needs for my vehicle and a time line was given which was met. Waiting area was clean and comfortable als More

by RICHARDLUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
Dec 27, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Richard. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
133
134
135
...
412