Back

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
December 24, 2022

I was meet at the door on time with a smile and work sheet in hand. Questions were asked about my needs for my vehicle and a time line was given which was met. Waiting area was clean and comfortable als More

by RICHARDLUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Dec 27, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Richard. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 24, 2022

Not the most friendly service writers but over all the experience wasn’t terrible. The lady taking payment was polite at least and got us checked out quickly. More

by BEBURDETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Brooks
Dec 30, 2022 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 23, 2022

Dealership was very knowledgeable and performed top quality service. I am well pleased with them. More

by LINDA_HORTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Dec 27, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

December 23, 2022

Amazing the whole team is knowledgeable and very professional thank you Honda team and staff More

by S10JONES90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Dec 27, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

December 23, 2022

I had an appointment to bring my car in on Tuesday before Christmas for an oil change. I had a million things to do, and an oil change was not high on my priority list, but it was definitely needed. G More

by SOMMER.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger - Service Dept.
Dec 27, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville, Sommer. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2022

Friendly knowledgeable staff. My car was ready faster than originally told. Angie kept me up to date. More

by JANICEKUHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Dec 27, 2022 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 22, 2022

Friendly and attentive. It’s great being greeted by smiling faces and people who are interested in making your experience a pleasure. More

by HARTSFIELD.RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Dec 22, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2022

I was treated with respect, The work was done on a regular bases, and I was well pleased with the price, Will be back in a couple of weeks for more service. More

by JOEWHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2022

I had to wait an extra hour after getting my oil changed for Kalen to look at a dent on my truck. He quoted me $2000 for a small dent. He did not arrive at work on time. And then kept my truck for over an h More

by MBLANK70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Dec 22, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 21, 2022

The advisor was very polite and attentive. Everyone there is always willing to give a helpful hand. More

by Garrettdoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

...
137
...