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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,135 Reviews

4,135 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 23, 2022

Made an appt and dropped my car off for an oil change and recall notice. Was greeted immediately by Damian who was friendly and helpful. Car ready in a reasonable amount of time. More

by FERGY0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Nov 25, 2022 -

Shottenkirk Honda of Cartersville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

November 23, 2022

Courteous, efficient, no pressure! Comfortable waiting area. Service is always professional. Very satisfied customer! Thank you! More

by BECKY B.
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 25, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2022

The people there are very nice an also very friendly they their best ti help you in anyway possible More

by kinamore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan , Kevin Dowdy, Damien Brooks
Nov 25, 2022 -

Shottenkirk Honda of Cartersville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

November 22, 2022

Shottenkirk always does the best work. I know I can trust them to get my car back up and running anytime More

by RYANOCONNO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Nov 22, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you, Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

November 22, 2022

Service Is getting so much better and always a clean setting and nice atmosphere. Love it More

by TRACEYPRICE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know here name new lady
Nov 22, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Tracey. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2022

I've been very pleased with the service I have gotten there over the past years. More

by RICKBROWN1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Nov 22, 2022 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

November 21, 2022

Everyone is always so friendly. And helpful. When I had my service done, I thought I'd have yo wait a ling time. My car was finished sooner than expected. More

by GOLDNENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Nov 22, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 21, 2022

All my questions were answered quickly. And Angie and Tony are great to work with More

by MTRHIETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Richardson , Angie Angell
Nov 22, 2022 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

November 21, 2022

I scheduled my service in the morning and dropped the car off at 4 PM. There was no record of the service to be performed, even though I had an email confirmation that the service was scheduled. I was told More

by CAS18844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Brooks
Nov 25, 2022 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 19, 2022

Fast turnaround time for oil/filter change plus a complimentary birthday car wash. Outstanding by all involved. Was very pleased. I highly recommend this dealership. More

by BLACKWINGBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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