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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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October 04, 2022

I have been most impressed by Shottenkirk Honda of Cartersville's Service Department. Every person I have spoken with over the phone, or in person at this dealership has just been fabulous. They liste More

by DButler4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Oct 05, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan, Tyler, and George met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

October 03, 2022

The dealership service dept. was clean and my visit was efficient and the problem taken care of. More

by PHIDDEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in the service dept.
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Oct 03, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 03, 2022

Always a great experience at Shottenkirk Honda. They will try to get it done quickly, but correctly at the same time. More

by KEHGSU04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien
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Oct 03, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 03, 2022

Angie was really helpful in letting me know when my car was going to be ready. Major props to the service person as well, and everyone in the facility. Thank y'all! More

by ANGELHARDING1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Oct 03, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 03, 2022

Angie Angell welcomed me in for my exterior/interior detail. I was told it could take 2 to 4 hours and offered me a shuttle ride which I declined. The detail technician completed the service in about 1 More

by john.bernardo2512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Oct 03, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Angie and our service department, John! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 03, 2022

Apparently I know more than the Master Mechanics. Ill go to Hennessy Honda in future More

by WILLIS0807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damien
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Oct 08, 2022 -

Shottenkirk Honda of Cartersville responded

Willis, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 02, 2022

I liked this dealer as the waiting room was clean and comfortable. I found the service reps great More

by STEVEGUNTER7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Oct 03, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review, Steve. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

October 01, 2022

Angie is always the best service writer. I enjoy seeing her when I go in for service. More

by LAUREN.ROEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Oct 03, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for your review and kind words for Angie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

September 30, 2022

I showed up in the morning without an appointment and I was seen immediately. Oil changed and tires rotated and out in about 45 minutes! More

by MattCarlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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September 30, 2022

Kind,courteous, accommodating. No problem from scheduling to pickup. The shuttle dropped us off and picked us up with no problem. One of the best experiences we have had with a dea More

by SHARKMAMA1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Csercsics. The shuttle drivers
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