Shottenkirk Honda of Cartersville - Service Center

I cannot say enough on how much I appreciate the service manager Tyler Bone and Chris Csercsics. I must say that after being a Toyota person for over 50 years, I compared the pilot and the Highlander in s manager Tyler Bone and Chris Csercsics. I must say that after being a Toyota person for over 50 years, I compared the pilot and the Highlander in space for 8 grandchildren. The pilot won totally for me when I purchased the 2017 Pilot. I love driving the SUV with its space and handling. Tyler and Chris Csercsics have totally surpassed my expectations with nothing more than professionalism,, they both treated me with respect and sincere concern about me as a customer. I have never had a dealership treat me with such kindness, not intimidation or talking/treating me as though I'm a stupid woman or old grandma! I have 2 relatives who have purchased cars with Shottenkirk since I bought mine almost 5 years ago and I will continue to refer this dealership to others. Please let the Honda executives know that from the bottom of my heart, I so appreciate Tyler and his service team. I am considering purchasing another pilot in the very near future and it will only be with Shottenkirk. Thank you Tyler Bone and Chris Csercsics !! More

My experience at Shottenkirk Honda service department was excellent.They were prompt at taking care of me and my vehicle.They clearly stated time of service on a sign which I thought was great. excellent.They were prompt at taking care of me and my vehicle.They clearly stated time of service on a sign which I thought was great. More

Easy to make the appointment. They showed me pictures of what I was unable to see. Offered car service back home since parts were not at the dealership at that time. Explained t They showed me pictures of what I was unable to see. Offered car service back home since parts were not at the dealership at that time. Explained that parts will be in the next day and they were. Molly was very reassuring. More

John was very helpful in the process of getting our van repaired after an accident. Excellent customer service! repaired after an accident. Excellent customer service! More

Always efficient & friendly what else is there to say. Have a good day. I do t need to say anything else. Have a good day. I do t need to say anything else. More

I'm very happy with Honda's service. They take good care of my Honda HRV, which I love, They take good care of my Honda HRV, which I love, More

Came in for an oil change and transmission service i was greeted immediately and professionally and was very happy with the service greeted immediately and professionally and was very happy with the service More

Always very friendly and doing their best to help and fix the problems I might have with my car with good communication and looking out for ways to have my car running at its best 👌 the problems I might have with my car with good communication and looking out for ways to have my car running at its best 👌 More

Good service and it was good. Very pleased. Thank you very much and I am happy. Very pleased. Thank you very much and I am happy. More