Shottenkirk Honda of Cartersville - Service Center

Great service and selection of vehicles. Friendly and knowledgeable staff. Easy process to purchase a car Friendly and knowledgeable staff. Easy process to purchase a car More

The staff is always nice and professional. My preferred place to get service on my vehicle. My preferred place to get service on my vehicle. More

Excellent service and care from this dealership! We have been customers for 12 years and wouldn’t consider going anywhere else. We have been customers for 12 years and wouldn’t consider going anywhere else. More

Disappointed with the mechanics failure to reassemble air filter compartment after checking air filter. A routine glance would have prevented this careless oversight. Utilize dealership services for their ex filter compartment after checking air filter. A routine glance would have prevented this careless oversight. Utilize dealership services for their expertise but it makes me question adequacy of services performed. More

The staff I dealt with were very professional and kind. They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michae They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michael, was very informative. More

Got me in right away. Good service. Everyone is very friendly. Clean and comfortable waiting area. Good service. Everyone is very friendly. Clean and comfortable waiting area. More

So unsatisfied! The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You would think that a dealership would have access to everything they need to fix any problem they find in a vehicle, especially one purchased from them. They also sent me home with a missing lug nut on each wheel! Absolutely horrible service and substandard work! I will be taking my vehicle to real professionals from now on because I don’t feel safe driving it anymore after they’ve had their hands on it. More

Unfortunately my last visit was extremely disappointing and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dange and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dangerous. Its clear that proper precautions were not performed during the service. This kind of negligence puts customers safety at risk and its unacceptable for any professional service center to overlook such a critical detail. I expected much higher standard of service from Honda dealer at Cartersville but this incident has completely shattered my trust. I urge others to be cautions and consider other options when seeking vehicle care and maintenance. The most upsetting thing was no one from the dealer had the decency to call me back to apologize after I reported it. More

Always excellent the stuff is so friendly! ! And I love the popcorn and the coffee 😊🤪 ! And I love the popcorn and the coffee 😊🤪 More

Richie Goetz helped me soo much. He was very attentive to my time. I felt like the customer should feel . thank you ! He was very attentive to my time. I felt like the customer should feel . thank you ! More