Shottenkirk Honda of Cartersville - Service Center

Courteous, friendly, professional, thorough, honest and trustworthy service department! I would not trust my Honda with anyone else! trustworthy service department! I would not trust my Honda with anyone else! More

Fast service while I waited. Thanks for a great service team! Thanks to Mary for a smooth transaction! team! Thanks to Mary for a smooth transaction! More

They kept me updated the whole time they had my vehicle while I was at work! while I was at work! More

I made an appointment for oil change at 8:00 am on Friday Sept 10. I arrived at exactly 8:00 am. As I was getting out of my car, a lady pulled up behind me and got out of her car and went into the service de Sept 10. I arrived at exactly 8:00 am. As I was getting out of my car, a lady pulled up behind me and got out of her car and went into the service department a few steps ahead. Your service rep confronted her first as she was closer, and asked what she was there for. I heard her say an oil change. She went and sat down. The same service advisor then asked me what I was there for. I told her I had an appointment at 8:00 am and that I needed an oil change. So, nothing was said to the lady in front of me asking if she had an appointment. While waiting, she was called and told her car was ready at least 10 minutes before I was called and told my car was ready. All n all this tells me an appointment means nothing. It is first come, first serve apparently. The service advisor woman was very nice at all times, and the service was completed in a timely way. If appointments mean nothing, then you should remove them from online or called in. More

I arrived early. I was greeted and taken in ahead my scheduled appointment. I was given a cost for the work to be done. The cost changed, but upon questioning the representative corrected immediately. I scheduled appointment. I was given a cost for the work to be done. The cost changed, but upon questioning the representative corrected immediately. I was more than satisfied with the reps and technicians. My vam runs beautifully at 210,000 plus miles. I will definitely buy another Honda product simply because of this awesome service. More

Service is always consistent and fair. They are customer focused, responsive, and informative. Far above the other dealers service centers that I have experienced. focused, responsive, and informative. Far above the other dealers service centers that I have experienced. More

After some tech checked the cabin air filter, my glove compartment had all its items thrown back in it, with a few items left on the passenger floor that did not make it back in. Not even close to organiz compartment had all its items thrown back in it, with a few items left on the passenger floor that did not make it back in. Not even close to organized as I had it before the service. Must have accidently dumped all the contents out when checking. More

This Honda Dealership always takes good care of me! They are throughout and time effective. I give them 2 thumbs up and I won’t deal with anyone else. are throughout and time effective. I give them 2 thumbs up and I won’t deal with anyone else. More

John did a great job of taking care of our concerns. He advised us on what to to in a future visit, and what was accomplished in this one advised us on what to to in a future visit, and what was accomplished in this one More

A great job! And threw in a car wash! Oil change was quick and efficient. Staff were kind and courteous. Thank you for a great job! quick and efficient. Staff were kind and courteous. Thank you for a great job! More