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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 14, 2021

I had an appointment at 11:15 and it was 12:30 before my oil change was finished. Wish it didn't take so long. Otherwise completely satisfied with the service I receive at Shottenkirk Honda of Cartersville. More

by GREEVES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
July 14, 2021

Had a slow leak in tire. Took 3 trip before they got it fixed. Makes me wonder about other service or repairs thank you you More

by DACOLE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
July 13, 2021

This dealership is excellent. Their service is great, the customer service is great as well as the sales department. I am always treated like family when I stop in there. More

by rayfal007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew, Emily Lewis
July 13, 2021

Great experience. Very helpful with what is needed to be replaced or fixed. Wait time was a little longer. But plenty of seats and lots of accommodations. More

by AMBER.SPRUELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
July 13, 2021

The service department is always efficient. The appointment is easy to set and they do their best to get you out when they say. The waiting area is clean and comfortable. Everyone is helpful. More

by MORRELL.JEFFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Keri Bennett
July 12, 2021

Thank you Kerry! Always a pleasure and is never hard to squeeze in an oil change. I’ll come here to do all my service work. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Kevin Dowdy, Keri Bennett
July 12, 2021

Oil change tire rotation and a wash and vacuum took 2 1/2 hours that’s totally unacceptable And I don’t understand why it has to be 25 words More

by CB71969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never knew her name
July 12, 2021

The service center is always helpful and courteous. The service center gets the job done with a smile and gets you out the door quickly More

by HOLLOWAYTONY
Recommend Dealer
Yes
Employees Worked With
Mary Akins
July 12, 2021

Emily did and amazing job. there was a rush at the service department and she walked back up from lunch and before she put her purse back up she was asking if she could help me. Very knowledgeable and More

by REGGIE.ABERCROMBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
July 12, 2021

Personal, professional. Timely and efficient. Made suggestions on future work needed.Got me in and out! Waiting area was clean and welcoming. Thank you, job well done! More

by GPERRY1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
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