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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 11, 2024

He was very nice and friendly. He was new to the service department but he did great. More

by SYLVELAUREN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Angie Angell
May 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 11, 2024

The wait is long and was not notified of my service date ending no more free oil changes or tire rotation. I’ll be looking are nicer place to get my oil changed More

by LSTEWAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 11, 2024

Incredibly expensive and problems with communication with the people in charge. Had to bring the car back to finish the work that should have been done originally. More

by VSCHMELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember.
May 15, 2024 -

Shottenkirk Honda of Cartersville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 10, 2024

The service rep listened to my concerns and ensured al my concerns were taken care of. Great experience. More

by VASINAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep not in list
May 10, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2024

Shottenkirk Honda of Cartersville offers the best experience buying and servicing a car. With professional people like Sherry and Ginger a woman can purchase and maintain her vehicle knowing she is g More

by BUFFYPATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger Chapman
May 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Sherry and Ginger. We're glad to hear we delivered such a great experience!

May 10, 2024

They finished early on promise time. Everything was performed as promised. Could not have been easier to work with. Will be bring back my 2024 Honda CRV Sport L for next service. More

by B.K.GARDNER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
May 10, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 09, 2024

Our 2nd time at Shottenkirk Honda. The first visit we had Ginger, the 2nd visit on 5/7 our service advisor was Kevin. Both advisors were amazing. We relocated to Georgia from NY a l More

by OSITO788175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Ginger, Kevin, and our team. We're glad to hear we delivered such a great experience!

May 09, 2024

Best Honda Dealership in North Georgia—with great service department. Thanks for everything you do. More

by DUNLAPNGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Joe, Tyler, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

May 08, 2024

Ritchie at service checkin was outstanding, explained the process and answered all the questions I posed. More

by BILL2036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchie
May 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Bill, for taking the time to share your thoughts on working with Ritchie and our team. We're glad to hear we delivered such a great experience!

May 07, 2024

Great staff who are willing to help. They are very knowledgeable. Communication is excellent. Always happy to do business with them. More

by CCADENA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Angie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

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