Back

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,125 Reviews

4,125 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
March 30, 2021

Emily was helpful, friendly and professional. She was knowledgeable and provided information that allowed me to have my tire repaired quickly. A cheerful voice on a Saturday was greatly appreciated. More

by MICHAEL_CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 30, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you!

March 30, 2021

Came in on a Saturday because tire pressure light had come on. They checked the wrong tire. Flat tire to start my Monday morning. Unhappy Customer. More

by LHODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Keri Bennett
March 30, 2021

Impressed with Shottenkirk Honda! Had a problem with the alinement on my new CRV. Yes it was under warranty, but the team at Shottenkirk could not have been better. Big Shout out to Tyler Bone, the s More

by dale27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
March 29, 2021

I have visited this facility for service many times before. I've never been disappointed with the quality of service, the speed of service and the overall customer service. Keep up the GREAT WORK and I More

by Kevin F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Heaton
Mar 30, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you Kevin!

March 29, 2021

Best dealership around! Great to work with and the staff is amazing. I would not have my car serviced anywhere else! Tyler Bone is the best! More

by J.WHORTON66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you for your trust and support

March 29, 2021

ALWAYS professional, personable, and dependable. Purchased my new 2019 Honda Ridgeline here (I love my truck!), and drive from Maysville for service. I wouldn't trust my vehicle with anyone else. More

by SCORDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalen Cowen, Angie Angell
Mar 29, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you for your trust and support.

March 29, 2021

I ask for a call when my car was done & no call was sent 20min pass i finally call. I hate a time stealers period⁹ More

by TFWARD1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Watts
March 29, 2021

John was phenomenalKept me updated on the status of my John was phenomenal Kept me updated on the status of my repair Recommended additional maintenance items that needed attention Would recommend More

by josh_Zeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
Mar 29, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you

March 29, 2021

I had to bring in my car to have my skid plate reattached after it fell off from my last visit. Emily was able to get me in and out very quickly. More

by HOLLOWAYTONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 29, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you for letting us fix it. Richard Lewis

March 27, 2021

Very polite and thorough staff. I have never left feeling that I or my car were not treat properly. I recommend this dealership service department to everyone. More

by BRENDANFEELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Tori Brady, Keri Bennett
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

So glad to hear we are doing what we set out to do. Thank your for your trust and support.

...
295
...