Shottenkirk Honda of Cartersville - Service Center

My consultant was quite nice. Available for a last minute appointment. It's quite a drive for me to go there, but I find their work is better than my nearby dealership. I really wish more of their c minute appointment. It's quite a drive for me to go there, but I find their work is better than my nearby dealership. I really wish more of their clientele wore face masks. More

Not very happy this time. I made an appointment for 9 am and left the car for what should have been maybe 2 to 2 1/2 hours of work for oil change, AC check out, with probable freon charge, and a seat belt l and left the car for what should have been maybe 2 to 2 1/2 hours of work for oil change, AC check out, with probable freon charge, and a seat belt light staying on. My wife and I went on to eat breakfast and walk around Cartersville. After 4 hours with no call from the dealership, we went back to check. The original service writer was gone to lunch, and the new guy helping couldn't seem to find the paperwork. After about 20 minutes of looking and trying to find out what was going on, I was finally out of there after 5 hours. Apparently the car had been ready for a couple of hours, but no one called to let me know. I am not sure I will go back. I like the original service writer, Emily Lewis, as I had used her before. So, not a happy camper for this time around. More

I would recommend for anyone to shop at the Honda place the sales service is Fast service I would tell all my friends to shop there the price is right friendly take you if you need to leave your car and the sales service is Fast service I would tell all my friends to shop there the price is right friendly take you if you need to leave your car and take you homeI am happy with the service More

All good. I only really dealt with Emily and she was nice and knowledgeable. She took care of my issues and called me when it was ready. and knowledgeable. She took care of my issues and called me when it was ready. More

Emily was awesome. She gave me a price quote for replacing a tire, which unfortunately couldn't be plugged. Then she found out that my tires were under warranty...so NO charge. Thank you for being s replacing a tire, which unfortunately couldn't be plugged. Then she found out that my tires were under warranty...so NO charge. Thank you for being so helpful. More

Service is always done right and quick. Great customer service! I know my car is always in great hands when I take my car to Shottenkirk of cartersville! service! I know my car is always in great hands when I take my car to Shottenkirk of cartersville! More

John was very helpful and user friendly. He explained everything & was not in anyway arrogant or intrusive. The waiting area is very comfortable & efficient. We’ve bought three Hondas from you &!love our everything & was not in anyway arrogant or intrusive. The waiting area is very comfortable & efficient. We’ve bought three Hondas from you &!love our cars. More

Very accommodating and friendly staff. Inexpensive service and very clean business. They explained everything they were doing and gave recommendations. I drove over 20 miles because of the customer se service and very clean business. They explained everything they were doing and gave recommendations. I drove over 20 miles because of the customer service and price. More

Adam and Darrien provided the best customer service as far as finding a solution for my problem. They are very passionate about their service to customers. far as finding a solution for my problem. They are very passionate about their service to customers. More

Emily was wonderful! It was clear she put in a lot of effort to make my repairs as affordable as possible. I really appreciate her following up with me on a regular basis as well! effort to make my repairs as affordable as possible. I really appreciate her following up with me on a regular basis as well! More