Shottenkirk Honda of Cartersville - Service Center

Great Service. extremely helpful staff. Reasonable cost of service. Everything was in reasonable time frame. I would recommend everyone to use their service for their cars of service. Everything was in reasonable time frame. I would recommend everyone to use their service for their cars More

Great service Angie took care of my needs today. She explained in detail what was done to my Honda and answered all the questions I had about what type of oil and Angie took care of my needs today. She explained in detail what was done to my Honda and answered all the questions I had about what type of oil and filter they use on the Honda. Excellent customer service. Will be using this dealership for all my Honda service needs. More

Happy and Pleased I have always been happy and pleased with the service and dealership. Eric fitted me in the day after Christmas to check my flat tire. They kept the I have always been happy and pleased with the service and dealership. Eric fitted me in the day after Christmas to check my flat tire. They kept the car and took me to work. I got a new tire which was on my warranty but ended up paying for the tire and service. Thanks to Angie. It was corrected and refunded. More

Excellent customer service. All the service advisors I encountered were a pleasure to work.with. They answered all my questions and addressed any concerns I had in a professional All the service advisors I encountered were a pleasure to work.with. They answered all my questions and addressed any concerns I had in a professional and courteous manner. More

At 10,000 miles I had warning lights on my dash appear stating to see my dealer. I turned my car off to go to work and when I started it up the light were gone. I went to the dealer and since they couldn stating to see my dealer. I turned my car off to go to work and when I started it up the light were gone. I went to the dealer and since they couldn’t see the lights they couldn’t do anything for me. About 5,000 miles later the lights come on again and I goto the dealer they said since that was the first time they saw it, they need to come on a 3rd time to do anything. So approximately 5,000 miles go by and the lights come on again. I goto the dealer and they tell me they need to replace a rocker arm pressure switch. So I leave my car get the repair and the light comes on yet again. The dealer now tells me they need to do a system update. Another 5,000 or so miles the lights come on again! I go back and they tell it’s the rocket arm pressure switch again. They just replaced this less than 10,000 miles ago? More

Never Disappointed Eric was a pleasure to work with in regards to repairs for my vehicle. i've worked with Angie before in the past and she was was equally as great to w Eric was a pleasure to work with in regards to repairs for my vehicle. i've worked with Angie before in the past and she was was equally as great to work with. Both provided amazing service, awesome communication and was very professional More

Oil change I was greeted and taken care of as soon as I walked in the door. Was out in record time. Friendly, courteous and personal service. Facility was clean I was greeted and taken care of as soon as I walked in the door. Was out in record time. Friendly, courteous and personal service. Facility was clean and comfortable temperature. More

I purchased my Honda here three years ago. I always bring it back for oil changes and routine service. I feel confident with the service crew working on my car. That means so much to me. I never have to wait it back for oil changes and routine service. I feel confident with the service crew working on my car. That means so much to me. I never have to wait too long either. More

Service Department Angie in the service Department is always so helpful and friendly. She made sure that I was updated on the service work and price that was needed for Angie in the service Department is always so helpful and friendly. She made sure that I was updated on the service work and price that was needed for my Honda CRV. More

Cat friendly no judgement zone! While on a 1,000 mile road trip to move cross country my tire pressure light popped on. Being in the industry I stopped at a gas station, checked the While on a 1,000 mile road trip to move cross country my tire pressure light popped on. Being in the industry I stopped at a gas station, checked the pressure and saw a nail. I found the closest Honda dealer and pulled up less than an hour before close. From my advisor, to the shop Forman and technician who worked in my car, they provided excellent, genuine customer service. Allowing me to bring my cat inside while I waited, and got me back in the road safely in less than 30 minutes. Thank you gentleman. It always warms my heart when a Honda Service department shows such excellence. More