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Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
4,100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,100 Reviews of Shottenkirk Honda of Cartersville - Service Center
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March 10, 2020
The dealership was excellent and professional when I took my Honda in for service. They were able to get me in and out in a reasonable amount of time. my Honda in for service. They were able to get me in and out in a reasonable amount of time. More
by MLJONES2005
Verified CustomerEmployees Worked With
Emily Lewis
March 10, 2020
Thank you Shottenkirk and Eric from Service for taking such good care of me during a difficult time. I appreciate all you did for me. Shottenkirk is the BEST! such good care of me during a difficult time. I appreciate all you did for me. Shottenkirk is the BEST! More
by WINSLOWJ123
Employees Worked With
Eric, Emily Lewis, Angie Angell
March 10, 2020
Always great service and attention to detail. Very pleased with both service advisors and the coupons are a nice incentive to bring my car back again and again. pleased with both service advisors and the coupons are a nice incentive to bring my car back again and again. More
by CHRISANDANGIEMAYER
March 09, 2020
Another satisfied customer. Thanks for properly changing my oil and rotating my tires. And thank you also for washing my car. I appreciated it all. my oil and rotating my tires. And thank you also for washing my car. I appreciated it all. More
by ELEXISMCCOMBS
Employees Worked With
Kacie Pollard
March 09, 2020
I had to get out of my car and go inside, so I was surprised that one of the two advisors who didn’t have a customer did not come out to greet me. Polite and conscientious service advisor, Eric Staton surprised that one of the two advisors who didn’t have a customer did not come out to greet me. Polite and conscientious service advisor, Eric Staton, was helpful. It took a little longer than expected to get the battery changed out though. It was still under warranty but died last week with only 18,000+ miles on it. Shottenkirk was recommended to me, even though it is a drive from Canton. So far, very good service. More
by LMcCrea
Employees Worked With
Eric Staton
March 09, 2020
Very nice friendly attitude,,super clean and comfy waiting area. They were delayed but I was informed and I agreed to stay for appointment.everything went very well waiting area. They were delayed but I was informed and I agreed to stay for appointment.everything went very well More
by mirthaalvarez1244
Employees Worked With
Emily Lewis
March 09, 2020
Fair Experience As I arrived at my appointment for new tires, an alignment and change air cabin filter I was promptly greeted and checked in. Approximately, 30 minut As I arrived at my appointment for new tires, an alignment and change air cabin filter I was promptly greeted and checked in. Approximately, 30 minutes later I am told the tires I wanted were not in stock but I could choose a more expensive tire and split the difference. A bit annoyed I drove 30 mins to the dealership, then waited another 30 minutes to be told "only 3 tires on hand" and could I come back Monday. Days prior, I made the appointment and was told the tires would be ordered and waiting for me on Saturday. Emily rectified the situation by offering to replace the air filter at no cost to me. Although, I was not able to get my tires and alignment, my experience turned out better than I expected. My only qualm - make sure all four tires are IN STOCK before customer arrives for a set appointment. More
by BRANDY.JOHNSON
Employees Worked With
Emily Lewis
March 09, 2020
They have friendly, helpful staff, they are quick, and provide a shuttle if you don’t want to wait there for your service. I went shopping. provide a shuttle if you don’t want to wait there for your service. I went shopping. More
by LEIGHDB1
Employees Worked With
Angie Angell, Kacie Pollard
March 09, 2020
Taken care of promptly for crack in window. Tory will call be back when I can bring Pilot in for cracking sound coming from dash when she can give me a loaner car. call be back when I can bring Pilot in for cracking sound coming from dash when she can give me a loaner car. More
by awgray
Employees Worked With
Tory Brady, Gavin Smith
March 09, 2020
Great Customer Service! Angie, is awesome. She is a very nice and knowledgeable, goes out of her way to meet the needs of the customer. She deserve a raise! Angie, is awesome. She is a very nice and knowledgeable, goes out of her way to meet the needs of the customer. She deserve a raise! More
by GUSSHICKS
