Shottenkirk Honda of Cartersville - Service Center

Car Service My car was ready when scheduled. and the customer service specialist was pleasant. I also appreciate the recommendations of what was needed for my ca My car was ready when scheduled. and the customer service specialist was pleasant. I also appreciate the recommendations of what was needed for my car. More

I always enjoy brining ALL my vehicles here If you want my participation in your surveys in the future, you need to eliminate this review box. Most of us working folks do not have the time nor p If you want my participation in your surveys in the future, you need to eliminate this review box. Most of us working folks do not have the time nor patience to write a book. More

Honda Cartersville, GA Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersvi Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersville, GA location. I'm so pleased with the service here that I will upgrade to a new Honda in the future only at the Cartersville location. You guys rock! More

The service was attentive and thorough. The service attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and wi attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and will certainly be back. Thank you! More

Fast and thorough Dealt with Emily in Service Department. She was knowledgeable and helpful. She offered a complimentary car wash after the service was completed. Th Dealt with Emily in Service Department. She was knowledgeable and helpful. She offered a complimentary car wash after the service was completed. This service was appreciated. More

I’ve only been to this dealership twice and only to get my vehicle serviced , however I have say everyone I’ve had contact with have been awesome to speak with and have always been courteous and knowledgea my vehicle serviced , however I have say everyone I’ve had contact with have been awesome to speak with and have always been courteous and knowledgeable about what they were doing and saying , it’s a 30 minute drive from my house to the dealership but it will be my go to from now on. More

Big Improvements over the past year We purchased our 2019 Pilot basically a year ago, during that time we have had continuous problems with the Info-System (basically a known problem) an We purchased our 2019 Pilot basically a year ago, during that time we have had continuous problems with the Info-System (basically a known problem) and therefore have visited the dealership many times. Honda believes they have finally fixed the problems, we are hoping. I have to say that we have seen continued improvements in the service department over the last year. In my opinion they have gone from Fair to very close to Excellent. The biggest improvement they could make at this time would be better customer communications on status and expectations. Everyone we have worked with is very friendly and working hard to get our issues resolved, didn't seem to be as much the case 9+ months ago. More

Everyone was prompt and courteous. Waiting area ver pleasant. I wasn’t barraged with a list of things that my car needed. I don’t feel overcharged. pleasant. I wasn’t barraged with a list of things that my car needed. I don’t feel overcharged. More

Awesome experience every time. Tyler Bone and all the staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bott staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bottom. More