Shottenkirk Honda of Cartersville - Service Center

Service is always excellent. They always keep me informed of what they are doing and make recommendations for any additional services that are appropriate for the mileage. of what they are doing and make recommendations for any additional services that are appropriate for the mileage. More

We had great service when we took our car in for an oil change. The service department always handles their customers like they are family! change. The service department always handles their customers like they are family! More

Oil change I was greeted and taken care of as soon as I walked in the door. Was out in record time. Friendly, courteous and personal service. Facility was clean I was greeted and taken care of as soon as I walked in the door. Was out in record time. Friendly, courteous and personal service. Facility was clean and comfortable temperature. More

Service and New Tires Angie took care of me through quote over the phone, setting the appointment, check-in, updates on progress, and making certain I drove out in line wit Angie took care of me through quote over the phone, setting the appointment, check-in, updates on progress, and making certain I drove out in line with the original quote. More

I was told I had a nail in my tire and that it would need to be replaced. I declined replacing it and was going to change it elsewhere then found out I was lied to and never had a nail in my tire. I will not to be replaced. I declined replacing it and was going to change it elsewhere then found out I was lied to and never had a nail in my tire. I will not come back to tj is location again. More

Great service Angie took care of my needs today. She explained in detail what was done to my Honda and answered all the questions I had about what type of oil and Angie took care of my needs today. She explained in detail what was done to my Honda and answered all the questions I had about what type of oil and filter they use on the Honda. Excellent customer service. Will be using this dealership for all my Honda service needs. More

I use this dealership to service my vehicle's constantly. I love the shuttle service and loner vehicle service. Everyone is friendly and honest and I would recommend using this dealership. I love the shuttle service and loner vehicle service. Everyone is friendly and honest and I would recommend using this dealership. More

At 10,000 miles I had warning lights on my dash appear stating to see my dealer. I turned my car off to go to work and when I started it up the light were gone. I went to the dealer and since they couldn stating to see my dealer. I turned my car off to go to work and when I started it up the light were gone. I went to the dealer and since they couldn’t see the lights they couldn’t do anything for me. About 5,000 miles later the lights come on again and I goto the dealer they said since that was the first time they saw it, they need to come on a 3rd time to do anything. So approximately 5,000 miles go by and the lights come on again. I goto the dealer and they tell me they need to replace a rocker arm pressure switch. So I leave my car get the repair and the light comes on yet again. The dealer now tells me they need to do a system update. Another 5,000 or so miles the lights come on again! I go back and they tell it’s the rocket arm pressure switch again. They just replaced this less than 10,000 miles ago? More

Relatively quick service at a reasonable price. A recall was completed at the same time as routine maintenance. Air filters needed changing but the pricing was too high considering I can do that myself. was completed at the same time as routine maintenance. Air filters needed changing but the pricing was too high considering I can do that myself. More