Shottenkirk Honda of Cartersville - Service Center

Angie was very friendly and helpful. My car was serviced in only an hour, and the work was explained well to me. Also, was not pressured to have more service done that I needed. My car was serviced in only an hour, and the work was explained well to me. Also, was not pressured to have more service done that I needed. More

Ginger was great to work with. I had my 45,000 mile service done. She kept me informed as the work was being done. I had my 45,000 mile service done. She kept me informed as the work was being done. More

Jordan was very attentive to my needs. Everyone was very nice and the coffee was super good. Everyone was very nice and the coffee was super good. More

We’ve been coming to shottenkirk for as long as we’ve lived in Georgia (about 20 years) and have always had excellent service! I can’t think of another place I’d rather take my car! lived in Georgia (about 20 years) and have always had excellent service! I can’t think of another place I’d rather take my car! More

I can trust this dealership to give honest and knowledgeable service. I am especially pleased with Tony Richards and the professional way he handles any problems that come up with my car. knowledgeable service. I am especially pleased with Tony Richards and the professional way he handles any problems that come up with my car. More

Good service to get a second key made for our new accord. Follow-up by dealership was decent although we did need to follow up once to ask them the status of things. John Heaton represented your dealership v Follow-up by dealership was decent although we did need to follow up once to ask them the status of things. John Heaton represented your dealership very well. More

Angie kept me informed of progress. She clearly explained the work to be done and the cost. She clearly explained the work to be done and the cost. More

I dont have any complaints about the actual work being done to the car but there are a few people in the service dept who dont give me great confidence. I went in for an oil change and when I checked in i done to the car but there are a few people in the service dept who dont give me great confidence. I went in for an oil change and when I checked in it was recommended that I have some other services. I had actually had those services done in November. I feel like sometimes people just tell you that the car needs something without looking to see if its been done. I told Ginger I needed the car back by a certain time and was told it should only take 1-1.5 hours to complete. At the 2.5 hour mark I went to check on the car because I had been given no updates. I was able to check out with a different service rep. and Jordan was very helpful and friendly. More

Shottenkirk Honda is always A+, top shelf customer service in EVERY department. Tyler was very aware and courteous about the value of my time. He made sure I had all of the amenities required to be ab service in EVERY department. Tyler was very aware and courteous about the value of my time. He made sure I had all of the amenities required to be able to work while I waited for my vehicle. Everyone in the service department was super helpful and kind. More

Richie was very helpful and reassuring. So much so, I bought another car while my first one was getting serviced!! So much so, I bought another car while my first one was getting serviced!! More