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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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February 03, 2024

Angie Angell is a master communicator. She lets you know exactly what needs to be done with your car and her estimate for the time needed was spot on. The service department is the best More

by HEIDICONTRACTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Feb 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Angie here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

February 02, 2024

Good communicators. Attentive. Bathrooms clean. Good coffee. I will recommend your serviced to other people More

by TALLEY.JARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Shottenkirk Honda of Cartersville responded

Jarrett, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Jordan can further assist.

February 02, 2024

A great dealership with excellent service by sales and service. I would highly recommend dealership for sales and service. More

by anthonysbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lamarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Kevin Dowdy
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Feb 03, 2024 -

Shottenkirk Honda of Cartersville responded

Anthony, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

January 30, 2024

I find this dealership provides excellent customer service and quality work. I drive further to this dealer for this experience More

by mbiliouris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman in Service dept
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Jan 30, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

January 30, 2024

Top notch customer service. The curbside service was very convenient. My vehicle was ready at the time promised. More

by SGANDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jan 30, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2024

Great service department, and great customer service. Service was quick and was communicated well on parts ordered. Highly recommend Shottenkirk Honda for servicing your car. More

by HOLLOWAYTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Report | Print
Jan 30, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Tony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2024

From check in to checkout everyone was friendly, and the service was quick. I got an oil change and rotation More

by dvelazquez866
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jan 29, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

January 28, 2024

Quality of service and service techs is diminishing. Multipoint inspection was inaccurate. Service tech did not effectively communicate with me. Unsatisfactory. More

by CRAIGNLYNN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Non of these people were my service tech.
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Feb 01, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 27, 2024

Angie took care of me right away and with no problems! She gave me the correct estimate in how long i would be at the dealership. The service was great. More

by STEPHCASTANEDA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jan 28, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Angie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2024

Kevin was very helpful in telling me my options on the service I needed on my car More

by MARICK43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin etters
Report | Print
Jan 28, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kevin here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

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