Shottenkirk Honda of Cartersville - Service Center

Terrific salesman and Terrific service writer. Explained everything and we’re very helpful. Great job Explained everything and we’re very helpful. Great job More

Kevin and the Service Team took care of the recall replacement and I appreciate the professionalism and courtesy they always show me. replacement and I appreciate the professionalism and courtesy they always show me. More

Got my car in right away for service, keep me informed of it's status. Updated additional services they recommended along with pricing. it's status. Updated additional services they recommended along with pricing. More

Good communicator. Always explain things before they do the work. Doesn't take too long. Waiting area comfortable. Always explain things before they do the work. Doesn't take too long. Waiting area comfortable. More

Always good to deal with. Waiting time was minimal. I really needed a cup of coffee that morning and all the coffee jugs were empty. Dana happened by and made fresh coffee Waiting time was minimal. I really needed a cup of coffee that morning and all the coffee jugs were empty. Dana happened by and made fresh coffee for me. I was grateful. More

Very professional. They have the best service. Everyone there is kind. I’ll be going back there. They have the best service. Everyone there is kind. I’ll be going back there. More

Your svc dept. pulled my tire that had 2 nails close together, said my tire was not repairable. I chose not to buy your re-placement tire,-- was too high. They put pulled my tire that had 2 nails close together, said my tire was not repairable. I chose not to buy your re-placement tire,-- was too high. They put tire back on, overinflated, it worked, got me to Discount tire. No complaint. Thanks to all for the assistance! More

I called three days before and made an appointment For 10:00. We got there around 9:45. They took my Information. They started on my car and was finished by 11:15. Everything was great. Don 10:00. We got there around 9:45. They took my Information. They started on my car and was finished by 11:15. Everything was great. Don More

I came into my 09-07-2022 service appointment to have a problem with our side doors checked out and they said they couldn't reproduce the problem. The warranty expired not long afterwards. But even withi problem with our side doors checked out and they said they couldn't reproduce the problem. The warranty expired not long afterwards. But even within a week or so after the appointment, I kept having problems with the doors and have ever since then (now 02-08-2024). All I needed was a cold, wet (dewey) morning and the problem was there for both side doors. Same circumstances today will almost always produce the problem. It didn't seem like they tried that hard to see what the problem was. I certainly do not plan on buying another Honda. My Toyota Sienna was largely okay for 15 years before I finally sold it. If Tesla produced a minivan, I would be all over it. More

Jordan always takes good care of me and my three vehicles. No issues this time either. vehicles. No issues this time either. More