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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 03, 2024

Very professional, friendly service department. Kevin took very good care of my vehicle. Would recommend highly. More

by JACKIEDRUMMOND320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Jan 03, 2024 -

Shottenkirk Honda of Cartersville responded

Jackie, It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

January 03, 2024

They thoroughly checked over my car and made sure everything was okay and I was satisfied with the results and peace of mind. They treat me like family and it’s why I love Shottenkirk Honda of Carter More

by blchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Bernie Black
Jan 03, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2023

Pros: good prive point. Cons: finance should go over the numbers with customer. He made me sign 50 papers and the number paper got buried. When I saw the papers next day t More

by VIKAS.PUDCSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 30, 2023

In and out in 60 minutes for an oil change and tire rotation, just as promised! No upsell on questionable repairs or maintenance. Good first experience at this dealership! More

by GOCLARKE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters - service advisor
Dec 31, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 29, 2023

My son’s car had some issues with tires right after Christmas and right before he was scheduled to leave on a trip. We were able to get the issue resolved and him back on the road in a quick turnaround More

by UGAFAN30121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Dec 29, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

December 28, 2023

I was amazed at how easy it was to schedule an appointment to have one of my tires checked for damage. They found the offending nail and replaced the tire (it was not repairable). From reception More

by rbjeb84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Dec 29, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 27, 2023

The team is always helpful . I always work with Ginger and she keeps me updated while I’m waiting and also lets me know what else needs to be fixed on my car . More

by DIAMONDD3315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2023

The service was very good and thorough. It took a couple of hours, bit that was fine, as I was expecting it. More

by SDBLANK2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
Dec 28, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

December 25, 2023

Angie is phenomenal. She always is proactive and gives us the best advice. we will continue to bring our vehicles to schotenkirk. More

by WIEDETZ
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angie, and we look forward to working with you again.

December 23, 2023

Service was great! Had my truck ready when promised and gave me phone call and text updates along the way. More

by lajeanwes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

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