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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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December 23, 2023

The service attendant was courteous and professional. He went through everything they would do and cost ahead of time. More

by renee.lamb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get the name unfortunately
Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

December 23, 2023

Great personnel and customer service. I recommend this Honda dealership very highly. Keep up the outstanding service More

by LOUKY3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 22, 2023

Great service and communication about the work being done and the pricing. Will continue to use Shottenkirk. More

by RBELVO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 22, 2023

Great communication, great customer service, great quality of service completed! I highly recommend the service department! More

by PINK52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the five-star rating for our service department! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

December 22, 2023

Great service and very friendly staff. Got me right in for service even though it was late in the day. More

by DUANE.GUNKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Dec 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

December 21, 2023

My service at shottenkirk was quick and easy. I made an appointment the morning of, brought my car in and was finished within the hour. More

by KENDRA.ROACH1332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department, Kendra! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 21, 2023

Always get fast and friendly service. Never had any issues with the service department. Great people! More

by CONNERM654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Dec 22, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Conner. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville; we look forward to having you as a valued customer for many years to come.

December 20, 2023

Good service, Good explanation of the completed repairs. Glad the recall was completed at the same time. The person that set up my appointment was not very good, there was a lot of dead air on the phone wh More

by PDESC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Dec 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 20, 2023

I always bring my Hondas to this service dept. I have always gotten great service. Angie is super! More

by SANDFORD7210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man but I can't remember his name. Great associate too, Angie Angell
Dec 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie and our team here at Shottenkirk Honda of Cartersville.

December 20, 2023

Had an oil change Monday. On Tuesday, I noticed a good sized oil leak under the car in my garage. Immediately took it to them... My wife spoke to a John Heaton. I spoke to so More

by danlath52
Recommend Dealer
No
Employees Worked With
John Heaton,
Dec 24, 2023 -

Shottenkirk Honda of Cartersville responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Dec 24, 2023 -

danlath52 responded

Anytime after Christmas!!! Preferably after Christmas!!

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