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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,129 Reviews

4,129 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 13, 2024

Jordan was amazing. She kept me thoroughly updated throughout the entire process. Jordan is the reason I will continue to come back to Shottenkirk. More

by JULIE.TALLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, Julie, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2024

Very efficient and friendly. Would Recommend to all of my family and friends. Good Service More

by JIMMYWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jan 13, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

January 11, 2024

Love my Shottenkirk Service Team! I bring all my vehicle here. Also, I recommend them to my co-workers More

by BWWSHAY1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

January 11, 2024

I get all my oil changes here, but it takes an incredibly long time, even with an appointment. I had all the fluids changed this past visit, but 2 hours and 45 minutes is just too long to wait. More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. We do apologize for the long wait and appreciate your patience. We hope to see you again.

January 11, 2024

Very clean and professional. They were able to get me in same day and I did not have to wait very long. More

by SGULIANO87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Jan 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

January 10, 2024

Service was quick and efficient. Service advisor was very helpful and knowledgeable about services provided. Great experience More

by AGIBBSJSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jan 11, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

January 09, 2024

Very kind and professional service department. Jordan and Ginger are wonderful to work with and are great communicators! More

by FWMANUEL98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Jordan, Ginger, and our team. We're glad to hear we delivered such a great experience!

January 09, 2024

Took an hour and a half for an oil change. could do it myself in 30 minutes. work on time and efficiency. More

by LAYLAY0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 09, 2024

They were awesome. They were friendly, professional and efficient. My car was finished in estimated/quoted time. More

by JUSTINMILLER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

Justin, Thank you so much for your excellent review! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2024

Pleasant experience! made an appointment via the Honda Link app. Took me in right at arrival and had the requested work and recall work done in less than quoted time. More

by rhchance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

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