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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,130 Reviews

4,130 Reviews of Shottenkirk Honda of Cartersville - Service Center

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December 20, 2023

My service Adviser was Kevin Etters. Took car for oil change and tires rotated he informed me that needed front brakes, I always trust Shottenkirk Honda Of Cartersville there are all ver More

by PATRICIA.CHARBONEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Etters, Angie Angell
Dec 20, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Patricia, for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience!

December 19, 2023

Great service department! Never have to wait long and they are not pushy with extra services. More

by Lucybaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Lucy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 19, 2023

Jordan was nice and really helpful. She helped me figure out the work that needed to be done to my car and showed me what work had been done recently on my car at the honda dealership, More

by ESKILDSEN9251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2023

Professional and great service. No pressure to buy other services. Actually was finished sooner than i thought it would take. More

by Steve and Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Dec 20, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much, Stev and Cindy, for your kind words, and for taking the time to leave us this wonderful feedback!

December 17, 2023

Very good service customer service very good car service very good not much time in waiting room More

by AJPATEL0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Dec 17, 2023 -

Shottenkirk Honda of Cartersville responded

AJ, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

December 16, 2023

Angie is thorough, polite, and respectful . Gave status on car service, letting me know why there was a delay. Offered discount for unexpected delay. More

by BILLBOEHMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Dec 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Angie here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 16, 2023

Service done on time and pleased with how everything was handled. Will come back again. More

by BLITTEER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Dec 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 15, 2023

Great service, very helpful and quick! ! Kevin was great. Thank you again for your time and attention. More

by MDWNEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Dec 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2023

From start to finish, shottenkirk honda surpassed all my expectations. Starting with the young lady who wrote me up, Ginger. I was in for routine maintenance but alerted Ginger to a steering issue I was hav More

by BTMT_2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Dec 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 14, 2023

Nice service people. Did not have to wait long and clean waiting area. Nice job. More

by bill.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Dec 15, 2023 -

Shottenkirk Honda of Cartersville responded

Bill, Thank you for the kind words for our service department! We look forward to sharing your compliments with Emily and our team and don't hesitate to let us know if we can further assist.

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