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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,131 Reviews

4,131 Reviews of Shottenkirk Honda of Cartersville - Service Center

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December 06, 2023

Prompt attention when you arrive at the dealership; service rep listened to us & got service completed in a timely manner. More

by Shellmorgan0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Dec 06, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2023

The service was completed in a timely manner with courteous adviser. I will continue to use them. More

by PHILLIPSDL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Phillip! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

December 05, 2023

John provided excellent, speedy and caring customer service and he is responsive to my calls. More

by BILLHOWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Dec 06, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review, Bill. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 05, 2023

Maintenance side Is stellar , sales side not so much. Angie and Jordan always go above and beyond to ensure my visit goes smoothly. Angie’s follow thru has earned my business regardless of sales manageme More

by z.scott.haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Kevin Dowdy
Dec 05, 2023 -

Shottenkirk Honda of Cartersville responded

Z. Scott, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angie, and Jordan, and we look forward to working with you again.

December 05, 2023

I’ve always been a satisfied customer at the Catersville location. Staff is pleasant and welcoming. They also communicate with you about the service or services your car is receiving. More

by SYLDORNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. Jordan and our team appreciate your business and hope to see you again soon!

December 04, 2023

Excellent service and service staff. The car service was fast, and Jaime Cachua spoke to me in Spanish that I really appreciate it because I undestood everything about what was going on More

by CECILIABETANCOURT18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Cachua
Dec 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Cecilia, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

December 03, 2023

Very professional and courteous Kept me updated every step of the process. Great experience. Would definitely use again. More

by angelahinescaglianone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Dec 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

December 03, 2023

I always use y'all for my service I had my alignment done it doesn't seem right I made a appointment to get it rechecked and the advisor didn't won't to recheck it More

by MAR1975WALL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the name
Dec 07, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 02, 2023

amazing! super sweet and explained everything well, made the entire process very easy! definitely will go back More

by maddiebolin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Dec 02, 2023 -

Shottenkirk Honda of Cartersville responded

Maddie, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

December 02, 2023

The staff is always so accommodating and I feel very comfortable while I wait on my vehicle More

by cable1895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Dec 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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