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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,189 Reviews

4,189 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 16, 2023

One small item, if you tell your customer that an inspection of your car was done, then go over that inspection with customer before they leave. Don't tell them after they've gone home and never kne More

by vscaldwell91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for your feedback on your recent visit to our dealership. We are very happy to have worked with you and look forward to your next visit.

November 16, 2023

They were very professional and the service was done in a timely manner. The courier service rep was very friendly also. More

by TPH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2023

Always take care of me. Awesome feeling every time I go in there. Easy going people. More

by ACHFINANCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger is the best. , Emily Lewis, Angie Angell
Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2023

Very professional service appointment from start to finish! Jordan explained all the details before the service! More

by Jameykatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words for Jordan, and for taking the time to leave us this wonderful feedback!

November 16, 2023

they always keep thier appointments They often start early and always finish quickly. they are always pleasant More

by HBROWN1121
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ellers
Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 16, 2023

Ginger was very friendly and helpful in answering our questions and concerns. Also helped in a very quick matter. Thanks More

by T.LITTLE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Nov 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 15, 2023

Kevin was great! We've had bad experiences at other locations with a push for sales and not much care for the customer. From the time I walked in Kevin greeted me a More

by SERVANT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Nov 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 15, 2023

Great experience Jordan was sincerely interested in my time in recommending I wait for completion of service. Was very quick wait was minimal. More

by dwp6217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. Jordan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2023

Last minute tire appointment fulfilled next day and Jordan is so courteous and professional. This is why I drive to Cartersville and not Woodstock. Well done! More

by MBODMER7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 15, 2023

Ginger is great to work with. She communicates well. The only issue I had was my tire pressure indicator was on when I picked up the car. All four tires were low. More

by teriverhine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger-Service Dept
Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ginger and don't hesitate to let us know if we can be of further assistance.

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