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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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October 23, 2023

They did an excellent job helping me with a flat tire—thank you so much!! More

by RZANE06
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Oct 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! Emily and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

October 23, 2023

The dealership is a pleasure to work with. You make your appointment and they get you in and out. More

by JHAYS1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Oct 23, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Angie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

October 22, 2023

Kevin Etters was absolutely fantastic! He explained what he thought should be replaced and together we went to work on ensuring our car was road worthy for many more miles! More

by g_hickman9850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Report | Print
Oct 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevin here at Shottenkirk Honda of Cartersville.

October 21, 2023

Made an appointment to take care of a safety recall on my Pilot. Ginger took care of us by keeping us updated on the process. More

by BJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman, Emmanuel “Cook” Holloway
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Oct 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 21, 2023

John delivered as always! My man even got me a mouse so I could work! More

by ROBERTTMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Heaton, Angie Angell
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Oct 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 21, 2023

Price to high and I was told that my car would be cleaned up and it wasn’t More

by DEAN_GIPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Bone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 21, 2023

My service advisor, Kevin, was incredibly helpful! I had blown a tire after hitting a large pothole and he made sure I was able to get an appointment the very next day so that I could get back on the More

by RTMATHIS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the service dept!
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Oct 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words for Kevin, and for taking the time to leave us this wonderful feedback!

October 20, 2023

Service manager confirmed all expected service and explained the projected cost. Stayed in communication throughout service period More

by CBROCKOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters, Alex Bearden
Report | Print
Oct 20, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

October 20, 2023

Dealership treats customers fairly. Nice seating area for use when waiting on your car. Recommend. More

by DAWNGROOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 19, 2023

Jordan is the absolute best. She is always so nice and helpful and just down to earth. Her attitude is genuine and just amazing. If yall have an employee of the month, hands down More

by BREANA.TURNER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Shottenkirk Honda of Cartersville responded

Breana, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

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