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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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October 06, 2023

Solid service experience. These guys are knowledgeable and professional. I will definitely come back with my Honda Ridgeline… Hats-Off…!!! More

by NPRIMIANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Oct 06, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 05, 2023

Knowledgeable friendly, explained needed repairs with compassion for our situation. Great job. Will be back More

by MADK343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Oct 05, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 05, 2023

Jordan was exceptional and quick to respond. She provided excellent customer service to me. She makes the service department a place I want to go when needing repair for my Honda. More

by STEPHSK75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Jordan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 05, 2023

I have worked with service advisor Ron in the past. He is excellent to work with. Highly recommended More

by SPINNERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron/service advisor
Oct 06, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

October 05, 2023

They were very helpful and kept me informed about the repairs had it done when they said it would be More

by PATKENNEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name I think he was in charge of the service department
Oct 06, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review, Pat. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 04, 2023

Had a great experience at Shottenkirk Honda! I have gone here for many years and always received excellent service. The staff are very knowledgeable and professional. Definitely recommend Shotte More

by LORI G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Oct 04, 2023 -

Shottenkirk Honda of Cartersville responded

Lori, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 04, 2023

I took my Pilot in for service as the check engine light came on. They were able to quickly diagnose the issue and get the parts ordered. Once the parts came in, the repairs were completed in a timely manne More

by UGAFAN30121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Oct 05, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

October 04, 2023

Kevin was the best! Female service tech on duty, tried to tell me I came in before closing when dealership had 15-20 minutes prior to closing- Did not like that! More

by HAYES30189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 05, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words for Kevin and for taking the time to leave us this feedback!

October 03, 2023

Ginger was great. ..as usual. She has great customer service and is very accommodating. Highly recommend. More

by Charlesfrankporter
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Oct 04, 2023 -

Shottenkirk Honda of Cartersville responded

Charles, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Ginger was able to help, and we hope to see you again!

October 03, 2023

Ginger was great! Went in for oil change Tech suggested $2300 + in other things I get it But most people I know Can’t just drop that find of $$$ “Just since it’s More

by Jill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger 5 stars
Oct 04, 2023 -

Shottenkirk Honda of Cartersville responded

Jill, Thank you for taking the time to share your feedback with us. Ginger and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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