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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,100 Reviews

4,100 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 09, 2023

Happy costumer she answered all my questions track me step by step when my car was in the shop thanks More

by walvic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

September 09, 2023

Quick service, Ginger was very helpful and very nice. I've never had a bad experience with them at Shottenkirk, If I arrange an appointment, I've always been greeted with friendly service, explanations o More

by michaelcoursey71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger Chapman
Sep 10, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Ginger was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

September 08, 2023

Angela and the Honda family did an awesome job. They got me in and out they was very polite. More

by SHANNONHOOPER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Sep 10, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Shannon, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 08, 2023

I was greeted promptly when I arrived for my appointment. Everyone I encountered was friendly and seemed to care about my satisfaction with services. More

by Jbo
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin was my service advisor and was great!, Angie Angell
Sep 10, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

September 08, 2023

Always great to deal with and very professional. Tyler is great and the entire staff is friendly and courteous. Thank you! More

by MIKEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Sep 10, 2023 -

Shottenkirk Honda of Cartersville responded

Mike, we are very happy to hear that Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 07, 2023

Great and knowledgeable Honda experts who timely and acculately deliver services very informative about diagnostics of your vehicle More

by MAINASSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Sep 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2023

I purchased my car from Shottenkirk Honda and have also been servicing it there. I am very pleased with the service I receive. The people are friendly and my car is in great shape. More

by JILLIAN.BEALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Sep 08, 2023 -

Shottenkirk Honda of Cartersville responded

Jillian, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 07, 2023

Overall good experience. Jordan was attentive and went over and above to take care of us. I'm disappointed that my car, with a hole in the roof, was left outside during a rai More

by Donaldhenry45
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Shottenkirk Honda of Cartersville responded

Donald, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 07, 2023

They got me in and out fast. Everyone was nice and helpful. Thanks for your help! More

by LS513Y2610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Sep 08, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! Glad we were able to get you in and out! We sincerely value your business and look forward to your next visit.

September 06, 2023

Kevin Etter's is my service advisor and when I told him I received a safety recall on my Honda Pilot for the backup camera he booked the appointment and I was ready for an oil change also, I was able to ge More

by tjnga2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Sep 06, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Kevin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

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