Shottenkirk Honda of Cartersville - Service Center

Visit went well. Would have been 5 stars if not for my vehicle being listed 3 times in the system (each with different milage). I have asked during multiple visits fo Would have been 5 stars if not for my vehicle being listed 3 times in the system (each with different milage). I have asked during multiple visits for the duplicates instances to be removed, but to-date this has not been done. As a result, I receive multiple email reminders for service (in error). More

JOHN WAS VERY KNOWLEDGEABLE ,FRIENDLY AND EXPLAINED EVERYTHING IN DETAIL TO WHERE I DIDN'T HAVE ANY QUESTIONS. I WILL ALWAYS USE HIM AS MY SERVICE ADVISOR! EVERYTHING IN DETAIL TO WHERE I DIDN'T HAVE ANY QUESTIONS. I WILL ALWAYS USE HIM AS MY SERVICE ADVISOR! More

These are the nicest folks - especially my Service Technician. John Heaton! He’s always very informative and keeps me well advised! Technician. John Heaton! He’s always very informative and keeps me well advised! More

Appointment was easy to schedule and the work took less time than anticipated. What more could I ask for... :) time than anticipated. What more could I ask for... :) More

Ginger was outstanding to work with. Brought the car in for recall work and a few quirky things. She kept me informed throughout the process and ordered a part that was said to be on b Brought the car in for recall work and a few quirky things. She kept me informed throughout the process and ordered a part that was said to be on back order. Surprise, surprise the part came in the next day and she promptly contacted me and we got it replaced ASAP. In my opinion, Ginger rocks!!! More

It was my first time to have my car maintained in Shottenkirk Honda of Cartersville. It provided good service in this location! Very professional and efficient. Shottenkirk Honda of Cartersville. It provided good service in this location! Very professional and efficient. More

Jordan is very attentive and kept me informed. She made the visit all the more personable and enjoyable She made the visit all the more personable and enjoyable More

Assessment was thorough and complete. Estimated time to correct everything was 2 1/2 hours. Completed in just over 2. Very courteous and professional Estimated time to correct everything was 2 1/2 hours. Completed in just over 2. Very courteous and professional More

Love Angie. She made sure I was taken care of. She kept me update on my vehicle. Nice personality, very attentive to my needs. She made sure I was taken care of. She kept me update on my vehicle. Nice personality, very attentive to my needs. More

This is the best service department I have ever used. Great service advisor and service manager. Great service advisor and service manager. More