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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 01, 2023

I would like to thank John Heaton (from the Service Department) for his service and his excelent soft skills. More

by DMSPEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
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Aug 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 01, 2023

Service provided as requested. Ginger was friendly and explained everything well. No wait dropping off and only a couple of minutes when I picked up. More

by KSELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Aug 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2023

Grateful for Kevin Etter! First time to this particular dealership. Great service and short wait for my oil change and tire rotation. More

by DEBBIE.FLANAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etter 5 stars
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Aug 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department, Debbie! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 31, 2023

I have always had great service here when I have needed it. Friendly and thorough. More

by D.MARK.FREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Aug 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

July 31, 2023

Easy to schedule appointment. Very thorough and provided good communication. Nice waiting room area with plenty of space. More

by ROBBYREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Report | Print
Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Robby, Thank you so much for your excellent review! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

July 31, 2023

Shottenkirk is the Best… friendly and knowledgeable. I don’t take my car any where but here♥️ More

by KRSLAUGHTER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Aug 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2023

Had new brakes and oil change done & the work was very professional and was completed in a timely manner. More

by DAWGSAREGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Report | Print
Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Ginger and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

July 31, 2023

Work was done quickly and efficiently - only challenge is there is nowhere to take a private call if you work while waiting. More

by Carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name if new person - do not remember him giving me his name when I arrived
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Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Carley, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 31, 2023

Drew for Schottenkirk was awesome and the showroom is always nice, clean and friendly. This is the second car we have purchased from Schottenkirk and both times have been painless and easy. Richard L More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Clark, Thank you for taking the time to share your thoughts on working with Drew, Richard, and our team. We're glad to hear we delivered such a great experience!

July 30, 2023

Bob Corley did a great job. I had a boo boo on my new car from the manufacturer. It had to be fixed by the body shop. Bob kept me informed along the way. It is my second car i More

by Jhelton4
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Bernie Black
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Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

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