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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 24, 2023

I missed my initial appointment at 7:45, but the scheduling department was able to accommodate me at 9:30. I waited a good while for my car, which I expected. Angie was great and super sweet. She ev More

by michie1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jul 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad to hear that Angie was able to help, and we hope to see you again!

July 24, 2023

Friendly staff and exactly service. The waist time was short and they told me exactly what the problem was with my vehicle. More

by Montressa M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie.
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Jul 24, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

July 24, 2023

Thank you for the service. The maintenance was completed on time and we were kept updated on the progress. More

by DGLAZE
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jul 25, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ginger met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

July 24, 2023

Very knowledgeable and personable service department folks. Responded professionally to all our questions and comments. More

by bbarronsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Davis
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Jul 24, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 24, 2023

I have to tell you that Angie has been the best service advisor that has ever helped me. She was very warm and friendly. I really appreciate her. More

by ESMERALDARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jul 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words for Angie, and for taking the time to leave us this wonderful feedback!

July 22, 2023

The dealership went above and beyond to make sure the customer was taken care of. More

by KIMBERLYKOUTSOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Heaton (Service) 5 Stars, Kevin Dowdy
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Jul 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kimberly, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

July 21, 2023

The only dealership that I’ve experienced over the yrs that get you in and service completed in less time that was given More

by SHARONLJONES67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jul 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sharon, and don't hesitate to let us know if we can be of further assistance.

July 20, 2023

Very Kind and friendly and efficient . Did what I asked and nothing more, which was appreciated! More

by PTHOWARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
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Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for your review! Customer service is our number one priority, and we're happy to hear that we met your expectations.

July 20, 2023

I had an AC issue that was fixed under warranty and much faster than expected. Jordan was terrific in making everything thing happen fast. I had no expectation my AC would get fixed the same day. More

by CADOLCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jordan, and don't hesitate to let us know if we can be of further assistance.

July 20, 2023

The dealership worked very well with me and explained what all needed to be done with my car. More

by JESSIE0685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Hello, Jessie! Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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