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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,189 Reviews

4,189 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 16, 2023

Appointment was easy to schedule and the work took less time than anticipated. What more could I ask for... :) More

by criceaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
Aug 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 14, 2023

Ginger was outstanding to work with. Brought the car in for recall work and a few quirky things. She kept me informed throughout the process and ordered a part that was said to be on b More

by ROBLOWE177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Aug 15, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2023

It was my first time to have my car maintained in Shottenkirk Honda of Cartersville. It provided good service in this location! Very professional and efficient. More

by YILEI567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Aug 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 12, 2023

Jordan is very attentive and kept me informed. She made the visit all the more personable and enjoyable More

by MICHMOOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

August 11, 2023

Assessment was thorough and complete. Estimated time to correct everything was 2 1/2 hours. Completed in just over 2. Very courteous and professional More

by SCOTTBRAZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 11, 2023

Love Angie. She made sure I was taken care of. She kept me update on my vehicle. Nice personality, very attentive to my needs. More

by SHARONHEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Aug 14, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy Angie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 19, 2023 -

SHARONHEARD responded

Great experience

August 11, 2023

This is the best service department I have ever used. Great service advisor and service manager. More

by dunton.nanci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger Chapman
Aug 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 11, 2023

This was my car’s first service since I bought it. I called and made the appointment service advisor. So when I came in for my appointment, I talked to the same service advisor. She was very courteo More

by carp130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors name was Ginger Chapman
Aug 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 11, 2023

I arrived a few minutes early and was greeted promptly. Angie verified what work I wanted done and advised on approximate waiting time. My CRV was ready in less time than estimated. Great experience! More

by JAMESHGOLDSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Aug 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Angie and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 11, 2023

Listened to our concerns about the vehicle and addressed each item professionally. Excellent work and service More

by TIM.GOERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Aug 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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