Shottenkirk Honda of Cartersville - Service Center

Angie was very pleasant and helpful. She was very professional and went over everything. Great Service. She was very professional and went over everything. Great Service. More

Over the four years of dealing with Shottenkirk, I have been completely satisfied and thrilled with their sales, service and the product until now. Had the recall service done, the replacement of rear came been completely satisfied and thrilled with their sales, service and the product until now. Had the recall service done, the replacement of rear camera cable, but they failed to do a quality control check of the service performed, because they would have, they would noticed the right rear door weather strip wasn't replaced properly, and the right rear storage area side panel was bent and not reseated properly. I put the weather strip in but the panel I'll just have them look at it during my next oil change; not worth the time, trouble and expense of taking it back in just to have the panel reinstalled properly. I rated the service average because I had a warrenty service with Day's Chevrolet and the failed to snap back in the center console properly and now live with a gap on one side they claim was factory defect.... So it appears damaged panels during warrenty repair is to be expected and industry standard and "average." More

Professional service. Very helpful. I was happy to be offered a replacement vehicle while my car was in the shop. Ron helped me through the process. I felt satisfied with Very helpful. I was happy to be offered a replacement vehicle while my car was in the shop. Ron helped me through the process. I felt satisfied with the service I was provided. More

Courteous, quick and very professional group of people. They will be my preferred Honda service place for my car. They will be my preferred Honda service place for my car. More

Brought in for regular maintenance and recall. Easy check in and had it back faster than expected. Great service! Easy check in and had it back faster than expected. Great service! More

Pleasant experience. Professional. Done in timely manner. Was kept updated on progress of work being completed. Professional. Done in timely manner. Was kept updated on progress of work being completed. More

Everything was done is such a quick manner and I really appreciated that! The employees were very helpful as always too. appreciated that! The employees were very helpful as always too. More

This is a wonderful place to wait on my car being serviced. I had a book to read and I was comfortable. John Heaton is a super great service advisor. Everyone was friendly. serviced. I had a book to read and I was comfortable. John Heaton is a super great service advisor. Everyone was friendly. More

My Civic's AC experienced a full-system meltdown, and John was very considerate and empathetic as he explained the issue to me and prepared me for what it would cost to fix it. The issue was handled in a John was very considerate and empathetic as he explained the issue to me and prepared me for what it would cost to fix it. The issue was handled in a timely manner (the second time around) and John was good about giving me detailed updates whenever I asked for them. I will definitely be going back to this dealership the next time I need my car looked at. More

Great customer service! Angie answered all of my questions and updated me on the status. She’s very knowledgeable too. Angie answered all of my questions and updated me on the status. She’s very knowledgeable too. More