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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,153 Reviews

4,153 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 20, 2023

They always provide prompt service. They’re friendly and great to work with. They meet their ETA every time. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Report | Print
Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review, Tammy! We're happy to hear our team is always able to serve you in a timely manner. We look forward to seeing you again!

July 20, 2023

Angie was extremely helpful! She was friendly, knowledgeable and very nice. I felt comfortable with her in charge of fixing my car! More

by CJGLAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy hear that Angie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2023

Angie was super nice, knowledgeable and very friendly. I felt very comfortable with her taking charge of my Car! More

by CJGLAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave Angie this wonderful feedback!

July 19, 2023

The service department was very helpful & prompt. Took care of me & the car in a timely manner. More

by MIKERAYTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Jul 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your five-star review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience with our service department here at Shottenkirk Honda of Cartersville.

July 19, 2023

John and Ginger Chapman were both very helpful, informative and pleasant to work with. Excellent employees! More

by KARENGHODGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapmen and John
Report | Print
Jul 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the great review! It has been a pleasure serving you, Karen. Thank you again for choosing Shottenkirk Honda of Cartersville; we look forward to having you as one of our valued customers for many more years to come!

July 19, 2023

Very Friendly staff, helpful had my work done in a timely manner! Clean environment! Will continue to have my car serviced here! More

by RJ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin-Service, Drew Suslavich
Report | Print
Jul 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 18, 2023

Good service, remember my name, quick service, everyone know their role and very helpful/thankful More

by MCOSME23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

July 18, 2023

Very professional and explained everything clearly. Kept me informed the entire time we were waiting More

by JAY-BAKER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Report | Print
Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your kind review, Jay! We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Shottenkirk Honda of Cartersville.

July 18, 2023

Angie was a big help. Good service. The only concern was the wait time. If it could quicker, that would be better More

by RICHARD.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville, Richard. We apologize for your wait time and appreciate the feedback. We're glad that Angie was able to help, and we hope to see you again!

July 17, 2023

Service department at Shottenkirk Honda is always very helpful and knowledgeable. They will advise and recommend but will also be honest on whether or not service is urgent or not. I won't go anywhere els More

by VanillaRice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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