Shottenkirk Honda of Davis

Bought Car New & It Turned Off On The Freeway 10 miles in Upon using True Car I ran across Shottenkirk and visited on a whim. The salesperson there had texted,called,and emailed multiple times looking for a l Upon using True Car I ran across Shottenkirk and visited on a whim. The salesperson there had texted,called,and emailed multiple times looking for a lead.She was nice enough and despite being with other customers and not being able to break right away, she serviced me and let me test drive a Civic Hatchback very late in her shift. That stood out to me and despite wanting a good deal and having better pricing options, I came back to her because she seemed like the only person to readily acknowledge me in the Honda-sphere of dealerships.I put down 15000 a day later on the Hatchback and it was the only one wit Sensing in EX trim, I took it in black.The detailer had other obligations and seemed to need to leave early, so I accepted the dirty, snickered up car in my haste to have a working vehicle with the idea I would come by the next time it gets dirty for a retroactive complimentary detailing.Fine.They drive the car to my house with a liaison to drive the salesperson home as I guide them in the vehicle I drove to the lot in. I get my insurance updated for the new vehicle and not a day later drive the car to work--or attempt to.Not more than 10 miles in, the car shuts down on the freeway going 5 South in the fast lane.I don't realize what's going on and almost get hit by oncoming traffic. Right now I have a car with less than 15 miles put on it by my that has already shut down twice on the freeway. I got the car Friday, drove it Sunday and it's been in the dealership with no reaching out or interactions lest I call in.The whole interaction has been sour thus far and the way lemon laws work often times you're forced to go to court to get your money back in California. I am really sad that I have to spend more time looking at BBB, government entities, and attorneys than being able to drive or have a working vehicle. No one reached out, no calls, no offers of a return or exchange towards a known working vehicle.Just lots of missed work and calls to the dealer that weren't acknowledged until today. We are already operating within the scope of a limited warranty, outside parties,corporate representatives and repairs without me having a chance to drive the car more than 20 miles off the lot or even have the check for the down payment clear. This has been the most stressful week all for naught and I'm just so unhappy with the entire interaction. Despite that, the salesperson Elena they have is A1 and really tries.I truly wish I had went elsewhere. More

Great personalized service in sales!!! This is my second car with University Honda and my sixth Honda. I would rather go to University Honda than anywhere else. They are personal, fast, k This is my second car with University Honda and my sixth Honda. I would rather go to University Honda than anywhere else. They are personal, fast, knowledgeable, and understanding. I dealt with Fred Walker and Clete Berg. Awesome people who know what they are doing. Great experience buying my brand new CRV. I highly recommend them. More

2019 Honda Insight Purchase Mandeep and the staff at University Honda helped me purchase a brand new 2019 Honda Insight. They took the time to answer my questions and showed me a Mandeep and the staff at University Honda helped me purchase a brand new 2019 Honda Insight. They took the time to answer my questions and showed me all the bells and whistles of the car. We hammered out a solid and fair deal in a short amount of time and I couldn't be happier. You Rock University Honda! More

Great Service I was recommended by a friend to purchase my vehicle here at University of Honda. I'm glad I was able to get assistance from Mandeep. Definitely provi I was recommended by a friend to purchase my vehicle here at University of Honda. I'm glad I was able to get assistance from Mandeep. Definitely provided great customer experience and professionalism. More

Great service Great place to get your car service. Everyone is kind and accommodating. Thanks to Armando, he is very friendly and professional with excellent cust Great place to get your car service. Everyone is kind and accommodating. Thanks to Armando, he is very friendly and professional with excellent customer service. More

2005 Honda Accord V6 Have serviced my car since I moved in 2014. I deal with extremely helpful & friendly employees. I wish Honda wouldn’t charge so much for loaner cars Have serviced my car since I moved in 2014. I deal with extremely helpful & friendly employees. I wish Honda wouldn’t charge so much for loaner cars & that the waiting area was a liitle more updated. More

Great service I have always taken my car to this service center, and receive great service. Armando and Tom has always been helpful with friendly smile to have the I have always taken my car to this service center, and receive great service. Armando and Tom has always been helpful with friendly smile to have the car checked on walk-in basis. More

Fast, courteous and thorough as always! My experience at University Honda is consistently positive—-great service with friendly and helpful demeanor no matter who I am working with. I buy m My experience at University Honda is consistently positive—-great service with friendly and helpful demeanor no matter who I am working with. I buy my cars there because I trust them! More

Good experience Service was prompt and fast though I called being late by 15 mins. Car was washed and could have been vacuum for an extra star!! Service was prompt and fast though I called being late by 15 mins. Car was washed and could have been vacuum for an extra star!! More

responsive and personable Steven and Ernesto and Kyle were fantastic in their professionalism!! Steven Jeet has always had our family in mind even when the car was so new it ha Steven and Ernesto and Kyle were fantastic in their professionalism!! Steven Jeet has always had our family in mind even when the car was so new it hadn't been built yet!! More