Shottenkirk Honda of Huntsville | Page 123

Shottenkirk is the best Honda dealer. Everytime I needed help or inquiry, they help me every inch of professionalism and the best of help they would offer. I would recommend Jonas Simon Everytime I needed help or inquiry, they help me every inch of professionalism and the best of help they would offer. I would recommend Jonas Simon . He would go beyond to help his client to satisfy the service they provide. I recommend this dealership definitel. More

Great service. Jasper Price was very helpful and insightful on which vehicle is for me. Jasper Price was very helpful and insightful on which vehicle is for me. More

Friendly service but unable to buy right now. I have own 3 Honda auto before. I have own 3 Honda auto before. More

Pricing is very misleading and they are super aggressive about letting you know they can’t remove their excessive fees. I wouldn’t recommend stopping here if you actually want to be treated like a customer about letting you know they can’t remove their excessive fees. I wouldn’t recommend stopping here if you actually want to be treated like a customer. More

They sold us a 19,000 van for 26,000. Van needed motor, and they took it to dodge in Athens, AL. It's been over 3 months and still don't have it. The one who sold it to us will not return Van needed motor, and they took it to dodge in Athens, AL. It's been over 3 months and still don't have it. The one who sold it to us will not return calls. They over price everything and add lots of fees and ins. that you don't need. They took advantage of a hearing impaired vet. More

I went to see Mr. Scale to purchase a used car when I encountered an employee flashing a White Power sign. When I spoke with the person in charge he tried to tell me Scale to purchase a used car when I encountered an employee flashing a White Power sign. When I spoke with the person in charge he tried to tell me that it was a game that children play and that his employee was just playing that game. Even though his co-worker told him that it was rude what he had just done. So, if it was just a game why did his co-worker come out and say “that was rude”. That manager must think I’m stupid. I would never give them my business again. More

Scales Is the boss he always knows what I want either when I don’t know myself I always leave this place happy he’s a good car salesman when I don’t know myself I always leave this place happy he’s a good car salesman More

Omg the fees! !! I was looking at a 2022 Ridgeline and several of the packages you can get around $40k. But they keep the loaded $47-50k models. I told them wher !! I was looking at a 2022 Ridgeline and several of the packages you can get around $40k. But they keep the loaded $47-50k models. I told them where I needed to be on it and the sales manager overshot the moon trying to sell me what he had. Says he can’t order me the level I want (sport) because Honda just isn’t manufacturing them right now. (I guess That’s how they create a tight market.). I noticed the dealership fee was higher than most others ($749) then they FORCE you to purchase the”Shottenkirk warranty “ for $999. I asked if I could purchase without that warranty….nope! They’re going to shove it off on you. Loved the salesperson, Laura. Excellent personality and attitude. I give her 5+ stars. But I bought two vehicles previously from Jerry Damson Honda and I want that dealership back! Not everyone is a rich corporate executive. More

It looks like I had a similar experience to others on here. It's difficult not to notice the vast difference in culture from the days of Jerry Damson. During our test drive, my sales rep, Daniel, even co here. It's difficult not to notice the vast difference in culture from the days of Jerry Damson. During our test drive, my sales rep, Daniel, even commented on the change to a more "corporate" culture. He was nice enough, but there were several frustrating moments throughout the process. The sticker price is definitely designed to get you in the door with zero effort to get you out the door remotely close to that price. The actual base price on my paperwork was $400 over the original advertised price.After deciding to move forward with the purchase, they initially tried to charge nearly $3k in fees alone, not including tax and title. The manager, Zac Biddle, was the full stereotype of a used car salesman. There were several small but very frustrating things when the experience hasn't been great, to begin with. They didn't fill the tank up all the way, they left a massive residue on the liftgate where a former dealership emblem apparently was. The day I signed all of the paperwork, the vehicle hadn't been detailed. So Daniel said he'd be back in by 9 am the next morning, and it would be ready to pick up. I got there at 9:15. Daniel showed up at 9:30 with no communication or apology and just said that the van wasn't ready yet. He was not great at communicating, and I felt he did nothing to try and help me with the overall sale outside of bringing the van around. He initially handed me one key, and when I asked if there were two, he said no. Then he looked at the tag on the keyring and realized there were two keys. So, all that to say that I chose to purchase the vehicle at the price I bought it for. But, in every way Damson used to try to make the customer happy, Shottenkirk goes the opposite way. Dealership first. Customer satisfaction is a non-priority. Some of this I suppose is a result of the current market. But it's not a sustainable business model. You can see it in several of their salespeople. They're not happy there. They don't like the environment. If you find a great deal, don't sign on the line until you can actually leave with that deal. I would advise shopping around more before you decide to buy here.  More

This dealership quoted me a price of $44,000 for a 2022 CR-V LX which has an MSRP of $26,800. That is $17,000+ above MSRP! Avoid this dealership if you value your hard-earned dollars! CR-V LX which has an MSRP of $26,800. That is $17,000+ above MSRP! Avoid this dealership if you value your hard-earned dollars! More