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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.7
543 Reviews

543 Reviews of Shottenkirk Honda of Huntsville - Service Center

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May 01, 2024

Got to my car fast and ready to go fast for my scheduled car maintenance. More

by CTALLEY12
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

May 01, 2024

JR always takes great care of me. Been servicing my vehicle for over 15 years. More

by JIMMYMCCOLPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, Jimmy, and for taking the time to leave us this wonderful feedback!

May 01, 2024

Great experience! Friendly advisor who took care of me promptly. I’ll definitely be back again. More

by RLTALLY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 30, 2024

Scott Rockett is absolutely the BEST! Hate the new credit card service charge!!!!!!!!!!! Shottenkirk is just being greedy. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. Please don't hesitate to reach out to us directly if you have any questions or concerns. We would appreciate the opportunity to address your concerns!

April 30, 2024

Very clean and comfortable. Dependable service and very virtuous employees. Plus I like the snack area More

by CLBUTLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville!

April 30, 2024

Amazing people! I just moved here from Illinois and bought a truck from shottenkirk. From my past experiences at dealerships in Illinois then to shottenkirk. I have More

by GRANTZ3498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Strong II, Kelsey S. Young
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

April 30, 2024

Michael was very helpful and answered all of my questions and explained everything very well. Everyone was friendly and kind. I always have a great experience with y’all ! Thank you very much for your amazi More

by LESLIEASTARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Leslie, for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 30, 2024

Disappointed that you charge a fee for using a debit/credit card. You should reconsider that policy. I try to avoid the businesses that do this. I have used Honda Services for all my Hondas over t More

by KEVINSENSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your review, Kevin. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Shottenkirk Honda of Huntsville, we hope you will give us another opportunity to serve you.

April 30, 2024

As a first time customer the service was great. Yes, I would recommend this dealer ship. Scott Rockett my service attendant was very professional, knowledgeable and informative. I was appreciativ More

by DOROTHY.KIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

DOROTHY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

Matt Kuenzli was great to work with on the purchase of my 2024 CRV. He answered all of our questions and knows the HONDA product line very well. He really understands the electronic systems and set them up f More

by MARTYNACREMAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuenzli
May 01, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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