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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
201 Reviews

201 Reviews of Shottenkirk Kia of Quincy - Service Center

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April 23, 2024

Great service and thorough! ! Not a long wait time very accommodating. Good customer service over all More

by keaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Kia of Quincy responded

keaden, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 20, 2024

A quick and efficient and friendly service. Always look forward to visiting with Brooke. Thank you. More

by DANDAVIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

Helpful
April 18, 2024

The service department at KIA is awesome. I never feel like I’m pushed into anything I don’t need More

by RKBARNES2003
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 17, 2024

Jesse was extremely helpful in staying within my budget as well as the most helpful in explaining the services provided. More

by lam196140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

Helpful
April 13, 2024

Jesse Job needs to work on his People Skills and not be abrasive and arrogant to the customers that have chosen to come to Shottenkirk Kia for assistance. Bragging about how many "deer dings" and stolen Ki More

by BOOFOX80
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jesse Job
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

Helpful
April 11, 2024

I recommend Kia to everyone that is looking for a new vehicle. They are great More

by SHELLIHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Shottenkirk Kia of Quincy responded

SHELLI, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy !

Helpful
April 11, 2024

Glad we can always count on Shottenkirk Kia of Quincy to make sure our vehicles are taken care of and done so in a timely manner. More

by ZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Shottenkirk Kia of Quincy responded

ZAK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

Helpful
April 10, 2024

Check engine came on in 2 months and they wouldn’t do anything. Had warranty and bought extended warranty More

by ELAINE.WHITE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Shottenkirk Kia of Quincy responded

ELAINE, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

Helpful
April 09, 2024

Best place to buy and get service done. Fast and polite people to be around More

by KGBMSFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

Helpful
April 08, 2024

They always seem to be there for me when I need them. Great work they do! More

by LEWISA46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Shottenkirk Kia of Quincy responded

LEWISA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

Helpful
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