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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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April 27, 2022

Great customer service! Efficient check on my car! Just wished I could have received a car wash like the other Nissan dealership gives. Other than that, great service! More

by CIERA_RANDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
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May 20, 2022 -

Shottenkirk Nissan Katy responded

CIERA_RANDLE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

April 27, 2022

I had an appointment and was a few minutes early. They checked me in quickly More

by ORPAULY
Recommend Dealer
Yes
Employees Worked With
Will Salazar
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May 19, 2022 -

Shottenkirk Nissan Katy responded

ORPAULY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2022

Was helped immediately and they walked me step by step on my vehicle service on what was done More

by GREENRANGERMORFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier, Will Salazar, Adam Evans
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May 19, 2022 -

Shottenkirk Nissan Katy responded

GREENRANGERMORFIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 26, 2022

Friendly people and great service. Arrived a little later than expected. Was welcomed and they got right to work on servicing our vehicle. More

by MYERS HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Beam, Alexandra Gutierrez
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May 20, 2022 -

Shottenkirk Nissan Katy responded

MYERS HILL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 26, 2022

Very nice and fast. Had to get maintenance on my new rogue schedule an appt and very easy process… the only issue my dad didn’t get his referral check for my purchase. More

by KELLYD0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Henriquez, Moustapha Mar, Will Salazar
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May 20, 2022 -

Shottenkirk Nissan Katy responded

KELLYD0812, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 26, 2022

Professional, friendly, includes me on process via text and visual. They make me smile. Thanks. More

by S.IRV54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
Report | Print
May 20, 2022 -

Shottenkirk Nissan Katy responded

S.IRV54, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

April 25, 2022

I Had a good experience with service advisor and service department hen going in for my vehicle maintenance. More

by LMILLIGAN0767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shondro Tomayo
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April 25, 2022

Service advisor was great and the service speed was slow fantastic. I will definitely be back. More

by JMHARSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro Tamayo
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April 25, 2022

Excellent Service provided, This is my 3rd time being there and so far I like the way they communicate about what needs to be done. More

by PABU696169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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April 23, 2022

Very easy appointment process. Convenient times available. First call could not get anyone in service. More

by MENA6968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
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