Shottenkirk Toyota Granbury

Good experience, Sales team communicated well, went above and beyond to find me the vehicle i was looking for within my budget. Vehicle was ready at time of signing, and beyond to find me the vehicle i was looking for within my budget. Vehicle was ready at time of signing, More

I recently had the pleasure of working with Alex in the service department, and I couldn't be more impressed with his professionalism and expertise. From the moment I arrived, Alex greeted me warmly and to service department, and I couldn't be more impressed with his professionalism and expertise. From the moment I arrived, Alex greeted me warmly and took the time to thoroughly explain the issues with my car. His knowledge and attention to detail were evident as he provided me with all the necessary information to make informed decisions about the repairs needed. What truly stood out was Alex's commitment to ensuring I understood all my options, making the process stress-free. I highly recommend Alex to anyone in need of reliable and trustworthy service advisor. Thank you, Alex, for your outstanding assistance! More

Watch out for all the extra garbage fees. What a bunch of liars and crooks. $6500 Market adjustment fee, $900 nitrogen and tint fees on a platinum vehicle that comes pre-printed. $1800 Lojack What a bunch of liars and crooks. $6500 Market adjustment fee, $900 nitrogen and tint fees on a platinum vehicle that comes pre-printed. $1800 Lojack fee. $900 VIP service fee. "Sorry, we can't take any of these fees off" is the standard response and also against State law. Wade Elliott and The Finance Manager lied to me about available the $1000 credit for using Toyota Financial Services. I had to go back and get that fixed after I called them out on it. We got a crappy Rav 4 loaner car while we were waiting for our vehicle to arrive (later than we were told of course). Do not trust this dealership at all. They live up to their bad reviews online and didn't make it right when I brought it up. This is the kind of dealership that makes buying a vehicle so miserable. More

Much improvement in customer service, very helpful parts department and all depts in the back are great. department and all depts in the back are great. More

Excellent, no hassle experience! Drove 77 miles from Plano to Shottenkiirk Toyota Granbury based on initial contacts. I did not plan to buy at that time but Denise Rand and her supp Drove 77 miles from Plano to Shottenkiirk Toyota Granbury based on initial contacts. I did not plan to buy at that time but Denise Rand and her support met all my requirements. This is a first car for my college granddaughter. Denise was effective in listening and framing the right deal. There was no pressure or hassle. i highly recommend Denise, Tyrone and the dealership. More

Worst experience ever with the financial part. Very disappointed after buying 4 cars there . Wade the sales person is the best person there Very disappointed after buying 4 cars there . Wade the sales person is the best person there More

Moriah was the best. Informative and attentive, always kept me I formed on my cars progress Informative and attentive, always kept me I formed on my cars progress More

Great service. Alex greeted me promptly upon arrival. I had an appt at 8:00 and service was completed by 9. Alex greeted me promptly upon arrival. I had an appt at 8:00 and service was completed by 9. More

excellent job on in taking care of my service needs everytime I visit the dealer everytime I visit the dealer More

They are absolutely amazing. They get you in there and get you out! You tell them what you want and your budget and they get it right there! They get you in there and get you out! You tell them what you want and your budget and they get it right there! More