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Shottenkirk Toyota Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
3,107 Reviews
Toyota Dealership In Granbury Near Fort Worth, TX Shop Shottenkirk Toyota of Granbury Today Are you searching for an affordable new or used Toyota near Fort Worth, Texas? If so, you'll find the competitive offers you're looking for at Shottenkirk Toyota of Granbury! We proudly help local Texas drivers locate the precise Toyota that suits their needs, so whether you're after a sleek new Toyota Camry sedan or a powerful Tacoma or Tundra pickup truck, you'll find it here at our new and used car dealership. You can begin researching your next new Toyota right here on our website. Our Toyota dealership proudly offers competitive rates near Fort Worth, TX, that make driving a new Toyota possible. So visit us in Granbury, TX or give us a call at 817-776-5244 today! Why Buy & Service Here? When you're looking for extra value and perks, turn to our dealership in Granbury that's home to Shottenkirk Customer Care, which offers driving peace of mind thanks to powertrain coverage, key replacement, dent and ding repair, windshield repair and an array of other valuable services. We welcome local drivers to visit our service center for Toyota Express Maintenance, where our service is always fast and coffee and Wi-Fi access while you wait are always free!
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5100 U.S. 377

Granbury, TX

76049

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Showing 3,107 reviews

November 30, 2023

What amazing service Donte was! He made my shopping approach significantly easier than I expected it to be. Fantastic! More

by Vjjr121
Recommend Dealer
No
Employees Worked With
DONTE PATTERSON
Report | Print
Dec 01, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

November 30, 2023

Since the glass has been frosted in the waiting area I have had concerns that much of what used to be done in plain view is now not being done but sill being charged to the customer. I have waited for hou More

by I don’t have a screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONTE PATTERSON
Report | Print
Dec 01, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

November 30, 2023

No assistance on getting my second key fob to work. Asked repeatedly for assistance from Juan and Aryan… nothing ever came of my simple request. More

by ERVIN.GEORGE101
Recommend Dealer
No
Employees Worked With
Aryan Rodriguez, Juan Espinoza
Report | Print
Dec 01, 2023 -

Shottenkirk Toyota Granbury responded

ERVIN.GEORGE, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

November 30, 2023

Alex did a great job and the service was timely. The wash is a nice touch. More

by KEN.ALEXANDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Shottenkirk Toyota Granbury responded

KEN.ALEXANDER, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 30, 2023

Great service! Donte was great to work with and made the shopping process such a breeze! Delightful! More

by Shaniyah Escobar
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
Report | Print
Dec 01, 2023 -

Shottenkirk Toyota Granbury responded

Shaniyah Escobar, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 30, 2023

Extremely helpful great information took care of every need and question I had great place to go More

by Twichtwich1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
Report | Print
Nov 30, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

November 29, 2023

Exceptional experience, staff was friendly and helpful. They took the time to understand what I was looking for and met all my needs. Alex R. was such a welcoming and caring service advisor. Super glad to More

by brissa.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Shottenkirk Toyota Granbury responded

brissa, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 29, 2023

Donte was very curtious, he kept me up with where the process of my car was. he went beyond what his job detail calls for. More

by Auroraarrambide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mj Davis, DONTE PATTERSON
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Nov 30, 2023 -

Shottenkirk Toyota Granbury responded

Auroraarrambide, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 29, 2023

Awesome guy. Made everything very enjoyable and easy. Firm handshake. coffee was good and hot More

by Jakehamilton415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
Report | Print
Nov 30, 2023 -

Shottenkirk Toyota Granbury responded

Jakehamilton, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

November 29, 2023

HE PROMISED TO CALL ME AFTER TALKING TO HIS MANAGER ABOUT SOME DAMAGE ON MY CAR THAT NEEDED FIXING!HAVENT HEARD A WORD FROM HIM AND I HAVE CALLED 3 TIMES👎 More

by Pbradshaw2419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONTE PATTERSON
Report | Print
Nov 30, 2023 -

Shottenkirk Toyota Granbury responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 817-765-1020 and ask for one of our managers.

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