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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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November 15, 2022

It was a very quick and easy stop. They saw me without an appointment and I was out under 30 min More

by RAIDERSLAX2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Great service and customer care. Appreciate the extra attention I received and will continue you to use them More

by GREGMANNING1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

very good, excellent, great work, job well done got car done a reasonable mount of time More

by JPEARSON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Garland is an excellent service writer. Provides great service and an even better attitude . Thanks More

by GREGMANNING1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

Robert took some convincing but he did troubleshoot my problem to my satisfaction. The new service manager was very cordial and anxious to please. Even walked me to my car and opened the door for me. More

by BSKLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob the new service manager
November 01, 2022

I showed up late to a 5:45 appointment and they close at 6 so I was sure I would get turned away BUT they helped me out and still did my service. They were professional and sweet! More

by COURTNEY.RAMIREZ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Schwerdt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Staff was friendly and attentive. I tried earlier in the period I have owned my new car but had difficulty getting someone to call me back. I booked this time on line and it worked we More

by STEPHENDOUGLAS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
October 31, 2022

Smooth as silk process. Great salesperson in Aryan and a great finance officer in Tyrrone. More

by QUAZI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrrone, Aryan Rodriguez
October 28, 2022

Service has improved a great deal since opening! The two women that helped me were great!! More

by JUDITHRYNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier and Denise in sales and not sure her name. Perhaps Garland
October 28, 2022

Everyone was very friendly and helpful. They also seemed very knowledgeable and ready to take excellent care of my Toyota 4-Runner! Thanks More

by RJNORRIS1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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