Shottenkirk Toyota Weatherford

DO NOT GO THERE!!! They lie and promise things to you only to find out later they are not true. We were told we had to purchase the Shottenkirk Customer Care warranty because it's added to every vehicle only to find out later they are not true. We were told we had to purchase the Shottenkirk Customer Care warranty because it's added to every vehicle plus its an extra 1000.00 dollars. We were told it covered windshield cracks, paint dings and key replacement. When called and finally got someone to speak with me they tell me I don't have key replacement. When I purchased the car they also promised to find the extra set of keys and mail them to me which they never did. Now that I need a key replacement I am out ok luck. Take my advice-just stay away!! More

It was great experience they got the car done when they said they would it was just great said they would it was just great More

My old changed to two hours and 15 minutes, I’m used to being out of there in 45 minutes. being out of there in 45 minutes. More

Very please with my advisor Sherry’s taking care of getting my 2015 Buick Verano fixed. getting my 2015 Buick Verano fixed. More

Always have received good service here. They have a new texting system to tell you about issues and ask if you want them fixed. If I didn’t have my phone I could still be sitting there. This should b texting system to tell you about issues and ask if you want them fixed. If I didn’t have my phone I could still be sitting there. This should be handled by your service representative that you check in with. Even on a real busy I received great service. More

I I love this dealership. They always take good care of you! The wait was very short and employees the best ever you! The wait was very short and employees the best ever More

Staff are busy but pleasant. Overpriced services for Staff are busy but pleasant. Overpriced services for general maintenance. Updated text system for maintenance needs, but can’t ask questions on the Staff are busy but pleasant. Overpriced services for general maintenance. Updated text system for maintenance needs, but can’t ask questions on the site. Overall okay. More

Angelica in the service department was very nice. My problem was diagnosed and repaired in a timely fashion in about 24 hours. Our 2008 Lexus RX/350 is running great again thank you. problem was diagnosed and repaired in a timely fashion in about 24 hours. Our 2008 Lexus RX/350 is running great again thank you. More

Scheduled a test drive, received a confirmation call from the dealership the day before. Flew over 1000 miles to DFW and visited the dealership at my scheduled appointment time. The sales person stated he the dealership the day before. Flew over 1000 miles to DFW and visited the dealership at my scheduled appointment time. The sales person stated he needed to go "speak to his manager and pull the vehicle around." He returned saying that the vehicle had been sold. I made it clear I was traveling to check out this vehicle and was not offered any opportunity to lock it in or otherwise ensure the vehicle would be available. This was a wasted trip and I am unable to convey how frustrating this situation is. Recommend looking elsewhere. More

I wanted to find out what prblems I had and the possible cost, the repaire might entail.. That WAS accomlished niow I must make a decision in in the coming month ! cost, the repaire might entail.. That WAS accomlished niow I must make a decision in in the coming month ! More