Shottenkirk Toyota Weatherford

I was sent to this dealership to look at a QX 80 for my mother. My contact person was Kelly. Well, I was over looked by Kelly, and sent to another associate who was black.(Chris) "Yes, I'm black male." T mother. My contact person was Kelly. Well, I was over looked by Kelly, and sent to another associate who was black.(Chris) "Yes, I'm black male." The vehicle was not able to be located. Kelly was aware of our appt time and knew the vehicle in question. Ironic I waited over an hour as the guy searched for the vehicle. How do you have keys for a vehicle but the vehicle is M.I.A. Never judge a book my it cover. You never know who you turned away. By the way, I was paying in Cash. Professional Athlete. More

Quick quality professional service accomplished with a true Texas friendly atmosphere. Couldn’t be more satisfied! true Texas friendly atmosphere. Couldn’t be more satisfied! More

Service is good but it sometimes is a long wait. The employees are always very courteous. employees are always very courteous. More

The communication between the salesman and the financial team here is awful. They told us we were good to go on info we provided; only needing paystubs emailed in the next few days. We signed the paperwork team here is awful. They told us we were good to go on info we provided; only needing paystubs emailed in the next few days. We signed the paperwork and left. A few days later they wouldn’t allow us to leave with the car and needed 4 more documents that they had not previously asked for. I feel like the sale was hurried and communication was sloppy. For future reference they should probably give people a CLEAR list of all the paperwork they need. More

Just moved to the area and the Shottenkirk team was great!! Thank you for all your help, Rachel! great!! Thank you for all your help, Rachel! More

This is the only place I have ever taken my Tacoma for service and tires for the last 12 years. Rachel Sims is an excellent service advisor. service and tires for the last 12 years. Rachel Sims is an excellent service advisor. More

Blake Garrett and Justin Bateman were both really great to work with, they answered my questions quickly. The added effort of customer service to pick me up from the airport added to my experience exponent to work with, they answered my questions quickly. The added effort of customer service to pick me up from the airport added to my experience exponentially. Thank you More

Wonderful Service Dept - always on time, wait was minimal for inspection & personnel couldn’t be more kind. Highly recommend ! for inspection & personnel couldn’t be more kind. Highly recommend ! More

Service lady tried to convince me that I needed an $1100 service that was just performed at 108,000 and 120,000 miles . I doubt l will be back for service or to purchase a new truck when the time comes. Bee service that was just performed at 108,000 and 120,000 miles . I doubt l will be back for service or to purchase a new truck when the time comes. Been a customer for over 6 years never had these false up sale trick attempted when Durant was the owner. More

The price of tires went up and I had an issue with my bank account when I went to pay. Sherry was VERY helpful, and the team still got the job done quickly. Thank you for another great service! bank account when I went to pay. Sherry was VERY helpful, and the team still got the job done quickly. Thank you for another great service! More