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Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
1,677 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,677 Reviews of Shottenkirk Toyota Weatherford - Service Center
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January 17, 2020
Rachel took great care of me during my last service visit. She Kept me informed, didn’t suggest unnecessary services and was very personable. Definitely want to work with her again! visit. She Kept me informed, didn’t suggest unnecessary services and was very personable. Definitely want to work with her again! More
by CHELSEARAE.CLARK
Verified CustomerEmployees Worked With
Rachel
Helpful January 16, 2020
I miss the great customer service we used to have Unable to get the car in, I would have been able to have it picked up and delivered in the past; but now it took me days to find someone to take it in Unable to get the car in, I would have been able to have it picked up and delivered in the past; but now it took me days to find someone to take it in, wait on it and bring it home. Further, I requested an upgraded car wash, so the interior would be clean and spiffy. My friend had to request the interior to be redone, because it was not satisfactory, which made her have to wait an additional 45 minutes. The upgrade from the customary free drive-thru wash to having interior vacuumed and cleaned was $17.95. Since this dealership took over here, the ability to have body work done locally has also disappeared, sending me to their Granbury facility for it. I certainly miss the wonderful care ToyoTA provided under the Durant ownership, which was what led me originally to change from Nissan to Toyota. This dealership cuts corners to save money, I’m sure, but it has made me seek a different dealership for my future maintenance needs. More
by CLPYLE
Employees Worked With
Unknown
January 14, 2020
Can’t complain, always a good visit. Service is always good, that’s why I keep coming back. Services writer is always courteous and quality of work is good. Always willing to answer my qu Service is always good, that’s why I keep coming back. Services writer is always courteous and quality of work is good. Always willing to answer my questions More
by JONDON5X
Employees Worked With
Don’t know 10 people
January 14, 2020
where's my car wash The old dealership always washed my car before it was returned. not now! Service was in a timely manner but didn't wash the car. The old dealership always washed my car before it was returned. not now! Service was in a timely manner but didn't wash the car. More
by MEL96733
Employees Worked With
I don't know, Primo Sanchez
January 13, 2020
In and out Service was quick and professional as always. I have always used Shottenkirk since I bought my Tacoma new in 2017 and have had no issues with the serv Service was quick and professional as always. I have always used Shottenkirk since I bought my Tacoma new in 2017 and have had no issues with the service since. More
by MBYORK
Employees Worked With
Rachel Simms
January 13, 2020
The service representative was very friendly and kept me informed while my truck was in the dealership. The repairs were done promptly and left me feeling fully satisfied informed while my truck was in the dealership. The repairs were done promptly and left me feeling fully satisfied More
by MMCADAMSDDS
Employees Worked With
Blake in service
January 13, 2020
You all have done all the service on my Toyota Camry since I purchased it new from you in April, 2015. I have the tires handled by Discount Tire. Your service department employees act with courtesy an since I purchased it new from you in April, 2015. I have the tires handled by Discount Tire. Your service department employees act with courtesy and professionalism. Thank you. More
by TXETELLIOTT
Employees Worked With
Primo Sanchez
January 09, 2020
Service was 100% better than the salesman. Salesman never returned my call to help with navigation system. Service guy took the time to help me. returned my call to help with navigation system. Service guy took the time to help me. More
by ohwatt4
Employees Worked With
James Jenkins
January 08, 2020
Airbad recall & oil change Everything was great with the exception of apparently getting in the way of the photographer taking pictures of different cars for sale. Service was Everything was great with the exception of apparently getting in the way of the photographer taking pictures of different cars for sale. Service was excellent. More
by TODD15
Employees Worked With
Tanner Hocker
