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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.5
1,693 Reviews

1,693 Reviews of Shottenkirk Toyota Weatherford - Service Center

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December 20, 2019

Good Job Keeping my car in perfect shape is a priority. The service department is excellent. Everyone is courteous and knowledgeable Appointments are on tim More

by HERTZTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Marquart
Dec 21, 2019 -

Shottenkirk Toyota Weatherford responded

Hertztx, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 19, 2019

my experience is always good there, my experience is always good, Blake is amazing to work with.I always get good service at this place.The place is very friendly and clean. More

by CLBLACKBURN2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Patterson
Dec 19, 2019 -

Shottenkirk Toyota Weatherford responded

CLBLACKBURN2003, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 19, 2019

great My first oil change with my new vehicle went smoothly. Fast service and attendant was friendly and polite. Easy to make an appointment the next day. More

by jodieasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer--don't know name
Dec 19, 2019 -

Shottenkirk Toyota Weatherford responded

Jodieasley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 19, 2019

Service Center doing good job I have always gotten prompt attention and personnel willing to discuss my situations in terms I can understand. My experiences with the service cente More

by HANDLEYSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cornell
Dec 21, 2019 -

Shottenkirk Toyota Weatherford responded

Handleysh, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 18, 2019

Great service They always give me great service. They explain everything they are doing. I appreciate so much the fact that they take the time to make sure you und More

by SCARDWELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake ....
Dec 18, 2019 -

Shottenkirk Toyota Weatherford responded

Scardwell1, , thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 17, 2019

dead battery My battery dies at H.E.B, just a few hundred yards from the Toyota dealership. It was close to closing time at he dealership, but the manager spoke wi More

by JULIKIDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Patterson
Dec 18, 2019 -

Shottenkirk Toyota Weatherford responded

Julikidd, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 16, 2019

New vehicle 1 yr checkup Service employees very friendly and cordial. Performed their duties promptly. Sure would have been nice if I could have driven off with a freshly wash More

by KEITHAJCKSN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who it was., DAMIAN POWER
Dec 17, 2019 -

Shottenkirk Toyota Weatherford responded

Keithjcksn, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 13, 2019

Great service Took my Tacoma in for the 10,000 miles service. The young man who helped me was the most polite and professional person I've dealt with in a long tim More

by RITALANGELIERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
Dec 16, 2019 -

Shottenkirk Toyota Weatherford responded

Ritalangeliers, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 13, 2019

Review of service department Vehicle was ready, but I was not notified. I had to tell staff after seeing my vehicle completed for 15 minutes that it was ready. More

by MIKEANDDOTTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Cooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Shottenkirk Toyota Weatherford responded

MikeandDotty, On behalf of our dealership, we would like to apologize that you were not totally satisfied with your last visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact Daniel Luna at 817-597-5000 or email him at danielluna@shottenkirk.com at your convenience.

December 11, 2019

Routine service I called and was able to get same day appointment for routine service. I was in and out in less then an hour. Service team members were very friendly. More

by DGILBERT3268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Leet
Dec 12, 2019 -

Shottenkirk Toyota Weatherford responded

Dgilbert3268, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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