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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,290 Reviews

2,290 Reviews of Shottenkirk Toyota Weatherford - Service Center

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May 01, 2024

Got a great deal on the truck I ordered it came in on time and plan on future business with them Mr Manny is top notch service rep gets you in and out More

by Richard Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hensley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cooper
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May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Richard, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford !

May 01, 2024

Sherry has always worked well with me, in making sound maintenance decisions. I trust her judgment working as a service agent. More

by Keener1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

May 01, 2024

Erika was amazing. She is knowledgeable and is a great communicator. I was impressed that she told about the next service required without being asked. I really appreci More

by Rwcarlile
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Featherston
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May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

Sherry was extremely thorough in evaluating what service needed to be done for my vehicle and went the extra mile to ensure that all was done in a timely manner. Sherry is a pleasure to work with and her q More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
May 01, 2024 -

Shottenkirk Toyota Weatherford responded

Jenn, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

Great service Manny / Kelly took care of all my car needs and answered all my questions , thank you ! More

by Jes Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Cranford
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May 01, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

Well had appointment at 10 AM Doctor a little early have a brake job done sit there for six hours. It wasn’t a very good experience. Had nothing to do with Manning. He was very well polite had to do with th More

by Cathylittlemak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
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May 01, 2024 -

Shottenkirk Toyota Weatherford responded

Cathy, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

May 09, 2024 -

Cathylittlemak responded

OK, I’ve done your survey and you apologize to me so y’all tell me to call. I think y’all owe me a phone call Cathy Ash.Ash 817 727-0013 I paid for my for the brakes on my car after 6 hours

April 30, 2024

Sherry Parker is the best service advisor, she is thorough and always goes the extra mile to ensure all maintenance is done. And she is a pleasure to work with. She does an exceptional job! More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
May 01, 2024 -

Shottenkirk Toyota Weatherford responded

Jenn, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

I appreciate all that Sherry does for us and making sure the car is in tip top shape. More

by Bamentinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
May 01, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

Excellent service. Profesional staff. One of the vest around town. Customer service is the best More

by Ibarrateodoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 30, 2024

The service was quick and fast. Manny was a great help. Thank you to Shottenkirk. More

by Hogkiller243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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